(31 Reviews)

Excellent service

Posted on 17/05/2018 by Lesley B

Quite simply the best experience I have had with an Estate Agent ... totally Professional in every way and always supportive and positive . Thank you 😊

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First Class Service

Posted on 06/04/2018 by DM

Thank you all for the professional, friendly and efficient customer service

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Sale of appartment as executor

Posted on 26/03/2018 by HP

Thank you to Karen and all the staff at Southport for your patience and understanding when it took a long time to be able to actually offer our property to potential purchasers. We would certainly recommend your agency to others.

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it is evident there is a culture of customer care

Posted on 12/03/2018 by Jayne

Dear All at Karen Potter, Thank you so much for your e mail. I too am delighted that completion has taken place. Selling a house is stressful enough but when you are doing it for someone else on their behalf, working from a distance, it can be a time of anxiety. This is where I have found you all so helpful - Caroline, Karen, Jenna - forgive me if I have got the names wrong or forgotten everyone, but it is evident there is a culture of customer care within the agency! I was kept informed every step of the way. Great efforts were made to ensure we showed the property off to its greatest advantage & nothing was too much trouble. Communication between the respective buyers & myself was conducted by Karen Potter personnel on a most professional basis & good advice, based on their obvious experience was appreciatively received. Nothing was too much trouble & I even received final gas/electric readings on the final day which enabled me to clear any domestic issues the day after completion with no hassle. Karen Potter was recommended to me & I would have no hesitation in recommending them to others. Thank you for your offer of the memory stick. That would be lovely as I have many happy memories of visiting my aunt there & it would be good to remember the house as it was. Kind regards & wishing you every success for the future, JB

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We so appreciate the efficient care you gave to us

Posted on 08/03/2018 by Liz and Peter

Dear Karen and all the staff, we really apologise for not sending this note before now - things have been hectic since we moved and it completely went out of our heads! Thank you all so much for all you all did in making the sale of our property relatively easy. We so appreciate the efficient care you gave to us at what could have been a more stressful time had you not all handled it so well and kept us informed with the progress. We are now happily ensconced in our new home and the building work is almost finished!! Best wishes and thanks Liz and Peter

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