I am pleased to say that my recent experience with Karen Potter estate agents has been excellent. All staff members have been helpful and prompt in dealing with any issues arsising. The company has taken pains to contact me regularly both by e-mail and telephone keeping me up to date with progress. While I have had only limited experience with the housing market I must say that Karen and her team have provided an efficient and effective service and I would have no reservations about recommending them to others.

Regards A W (December 2017)


Dear Karen

As you may recall, it was my late Mum who advised that if ever the property were to be sold, then your firm should be engaged as selling Agents.

I am very grateful to you and your staff for the professional way in which everything has been carried out, and would unhesitatingly recommend you to anyone who has a property to sell in the Southport area. I do not think that you could have been bettered. Mum was right!

Kind regards

R S (September 2017)


To Karen, Matt, Sam, Jenna, Nikki, Carol & Pauline

Thank you very much for your hard work on our behalf; great result!

Kind regards, D & J (September 2017)


To Karen & Staff

Just to say thank you for all your hard work.

K E (september 2017)


To all at Karen Potter,

Thank you! We adore our new house!

Best wishes, T H (September 2017)


To All the staff at Karen Potter,

From first making contact with yourselves through to Matthew’s valuation visit everything was efficient without being pushy in any way. 

We achieved a sale at over 98% of asking price after 10 days which we have now exchanged contracts on and look forward to moving in two weeks time.

Having dealt with numerous estate agents for viewings on properties, solicitors, surveyors etc during the moving process I can honestly say the dealings we have had with everyone in your office has been better than any of them. Nothing has been too much trouble and everything we have asked you to do has been done quickly and more important done correctly. We were kept informed of exactly what was happening all through the process from viewings to negotiations and offers, Even after the offer had been accepted you continued to liaise with ourselves and our buyers to ensure the sale went through.

Please pass on our thanks to everyone involved.

G & N K (September 2017)


My brother and I faced the daunting task of selling our Dad's property as he was in a nursing home.

We live 60 miles away and needed to have confidence in an Estate Agent who would manage viewings professionally, be skillful communicators and advisors, progress a sale efficiently and do the best for our Dad.

I met with representatives from 3 Southport Agents and found Karen Potter to be sensitively understanding of our situation and needs. It was an easy decision to place the sale of the property in her capable hands.

We were really pleased with the portfolio of photographs and property description.

Once on the market, we had immediate interest for viewings and within 6 days we had accepted an offer very close to the asking price!! We felt this was remarkable and were obviously delighted.

Communication with the team throughout the sale process  was really excellent and I was impressed that whenever we rang, whoever dealt with the call was always up to speed with the current situation, evidence we felt of a good recording system.

I can honestly say that none of the stress I had expected ever materialised during the selling process and we are so grateful for the supportive professional guidance from Karen and her Team.

Thanks to everyone!! JW (September 2017)


We couldn't fault our experience with you, from the first viewing of the house up until now we have had frequent phone calls with updates and just to see how things are going, every member of staff we have spoke to have been so lovely. We especially couldn't thank Nicky enough as she has helped us whenever we have needed it, also Sam was a great help on the day of the exchange. Thank you for making this whole process a little less stressful! 
BM & JS (September 2017)


The team at Karen Potter's have been nothing less than professional, courteous, friendly and supportive during some very stressful times.  I wouldn't fail to recommend them to anyone trying to sell their home as they are outstanding at what they do.

Many thanks to everyone for everything. Fab team!

JW (September 2017)


Many thanks for all your help and assistance during the process, it had been much appreciated.

Kind regards

RH (September 2017)


I would like to thank Karen Potter for all their help throughout this whole process. Even though they were officially acting for the vendor they were incredibly helpful to me and very understanding throughout the whole experience. I was able to phone them at any point for advice and information. They were also very thorough in ensuring the chain was moving quickly and trying to avoid any unnecessary delays. They were very experienced and were able to help me every step of the way. I would highly recommend Karen Potter Estate Agents. Their staff are very friendly, helpful and experienced.

E N (September 2017)


Dear Ms Potter,

Dealing with sale of the family home was obviously a traumatic time but your Firm’s personal touch helped to ease the pain and your staff were unfailingly friendly and kind. They made me feel that I was a personal friend that they wished to help rather than just a “Seller”. I enjoyed dealing with them and looked forward to their calls and e-mails. When I called they recognised my name and were able to give me up to date information or came back to me if my query required some research.

We had a lot of viewings – many thanks also to Jim for his hard work and support – and a sale was achieved very quickly.

I would willingly recommend you – unfortunately I live quite a distance away so the opportunities are limited. Please let me know if you are thinking of opening an office in the Lake District!

Thanks again to you all for everything.

V R (August 2017)


To all the Team at Karen Potter,

Thank you for all your help in selling our property, such a professional service, I really appreciate all you have done.

Very best wishes, J I ( and B) (August 2017)


To all the Staff,

Thank you for all your help, nothing was too much trouble for you to do.

S & M G  (August 2017)  


Dear Karen,

I felt very supported by Karen and her team throughout the process of selling in Southport. Karen helped with getting the property in good order prior to going on the market by suggesting wonderful tradesmen, and once marketing was underway, organised many viewings. I was kept informed at all times, and talking through options with the professional team in the office was invaluable. Karen Potter Estate Agency would be my first choice if I were to sell another property, and would have no hesitation in recommending the company to everyone in the area.

Thank you SO much Karen and everyone, sincerely

J I (August 2017)


Dear Karen,

A very big thank you to you and all your staff for everything you did to make our house sale smooth and as stress free as possible especially as we live abroad.  You have all been fantastic throughout the whole process.

It has been a pleasure doing business with you and we would have no hesitation in recommending you to family and friends.

With kind regards

P and J T (August 2017)


Thank you very much - to you all for your kindness, patience, good humour - and a sale!!
It's much appreciated!
Best wishes, V R (August 2017)


First class service from valuation to handling the viewings and the offers and seeing matters through until exchange. Very satisfied.

T and K R (August 2017)


Dear Karen

Thank you for your email - both my wife and I are delighted to have chosen your firm to act as agents to sell our house; your personal involvement and enthusiasm was greatly appreciated as was that of Matt Hawksworth. His people skills are a great asset to you and he is a tremendous ambassador for the firm.

Great care was taken with the photographs and the prospectus produced, reflected in the immediate interest shown in our house. We were kept fully informed by your team of reaction following each viewing and throughout the offer process leading to exchange of contracts. Please thank all those involved - they were polite, professional and helpful and that was greatly appreciated.

Kind regards, best wishes and again our thanks

DJ (August 2017)


In our eighties, this was only the second property sale we have ever made. Karen's team could not have been more helpful, conducting all the viewings, patiently explaining every stage to us and even taking the time to come round personally to break the news that our first purchasers had pulled out unexpectedly. The team persevered and got us new buyers and a good price. All staff were very friendly and efficient. Very happy and would highly recommend. Thank you!

M & M C (July 2017)


“Staff seen were most helpful and professional at all times.”

M C (July 2017)


Dear Karen Potter

Thank you for everything that you and the team at Karen Potter Estate Agents did to help us complete a successful move to Southport. Your team were professional, calm, and supportive in guiding us through the complicated process of house purchase. You were regularly in touch, and acted as an intermediary for us with the vendors, and with our solicitors when needed. I put the successful completion of the chain down to your staff and your expertise.

We would have no hesitation in highly recommending your team. We don't intend to move again, but if we did, you would be our first choice. Thank you again for your help.

A and R C (July 2017)


To Nikki, Caroline, Jenna, Sam and all their colleagues at Karen Potter,

Thank you for your help, advice, patience and endless supplies of calm during our recent move.

We are delighted to have made the move and equally delighted to tell everyone how marvellous you were at this end of the chain.

Thanks again and best wishes, A & R C (July 2017)


Hi Karen

I liked the positive and patient approach of the staff in your office. Everyone was helpful at all stages, in particular Nicky, who was not only efficient and friendly, but also a reassuring voice in what were some stressful times for me.

I can not emphasise enough the value of having a dedicated person to speak to or come and see. The benefit of that continuity and reassurance were very important and I am happy I chose your agency to market our house. I'll definitely recommend you in future.

Thank you very much for everyone's contribution to our house move.

K C (July 2017)


Hello,

Property had lots of interest and sold straightaway at full price. Viewings handled and controlled efficiently. Kept well informed and up to date. Details well documented so that whoever you spoke to was able to clearly tell you what was happening. All staff pleasant and professional. Would recommend to others and score at 10/10.

Thank you.
Regards S I (July 2017)


I would like to place on record my thanks you and all your excellent staff for the pleasant and professional way you handled the sale of our property.  It made a potentially stressful episode quite a pleasant one. I am so glad that I chose Karen Potter rather than any other estate agent.

N P (June 2017)


To Karen and “everyone in the office” and “out and about”,

Thank you so much for all your hard work selling our house. I was amazed at the number of viewings and really pleased with the regular feedback and advice.

Many thanks, S & PE (June 2017)


Hi Karen

Just wanted to say thanks for a job very well done.

I thought you guys were all excellent. Very organised and professional.

Great result on price and your fee well deserved.

Thanks again, SR (June 2017)


Thank you so much for your fabulous service!! From start to finish you have made what could have been a very stressful time, extremely smooth. Thanks for all the advice given along the way and making sure we got the best situation we could for the house sale. We will be recommending you to any one that asks.

Kind regards, VG  (June 2017)


To all the lovely ladies at Karen Potter, with sincere appreciation, all of you have been brilliant.

NP (June 2017)


Dear Karen and all the Team,
We couldn't have done it without you! Thank you all for your hard work and guidance resulting in the sale of our house.
With love, J and J H (June 2017) 


Hi

I was delighted with the service received from Karen Potter. We asked another agent to quote for handling the sale and while they were extremely professional (difficult to call on service offering) from the first time we met Matthew he was able to answer all our questions and we had confidence that the sale would be handled well.

As I was selling the property remotely from London ….I needed a guarantee that everything would be handled seamlessly in my absence. At all times Matthew and the sales team kept me up to date with viewings and offers and it all went very smoothly.

Thank you for all your help and achieving a sale in such a short period of time.

Best M O'C (May 2017)


To All Staff at Karen Potter,

Thank you vey much for all of your hard work.

A & D G (April 2017)


Dear Karen

We would like to thank you for your assistance and advise whist selling our mothers property it was a stressful time as you can imagine.

We found everyone professional and helpful at all times especially when there were three siblings to contact when decisions had to be made we felt we were in safe hands.

regards

E S (April 2017)


One of the great strengths of Karen Potter lies in the meticulous training of her staff. This is the only Estate Agent that I have ever been into where the Client is more important than the computer at which sales staff are always busy. Clients are always greeted with a warm smile and given undivided attention.

The sale of our Apartment was not an easy proposition, since being a second floor property with no lift, it appealed to a niche market. Karen always reviewed the marketing criteria after viewings and eventually made sure that all sales staff made a visit to the apartment so that each could speak from first-hand knowledge. I am confident that this strategy ultimately led to a sale being achieved.

Karen understands the market and will price your property realistically to sell within the timescale required.

I can, therefore, recommend Karen Potter Estate Agent without reservation.

NC (April 2017)


I have found everyone hugely helpful and I would like to thank every member of your team for helping to make my house sale such a smooth process.

TS (March 2017)


I would like to thank you so much for all your invaluable help in pushing the house sale forward. To be quite honest I don’t know what we would have done without you last week as I’m sure that it was your input that got things going.

I hope never to buy a house again! However I would come to you if I do ever need to. I would like to thank you for helping me get through the stress.

Many thanks, B & D M (March 2017)


To all Staff,

Thank you very much for all your time and help.

SL (March 2017)


"I cannot praise Karen Potter and her team more highly.

The property I was selling was for a relative and I was not on site to manage the sale.

Karen Potter gave me a realistic valuation assessment and I was pleasantly surprised by the number of viewings that they were able to attract, despite my request not to have a sale board. Each time, I was informed in advance of the viewing, and telephoned afterwards with helpful feedback.

There were a few unforeseen incidents at the property and because I wasn't local, the team arranged for them all to be resolved, in my opinion, going above and beyond what I expected. All the staff were friendly, helpful and polite. Estate Agents can have a bad reputation, this is certainly not the case for Karen Potter and her lovely team. Thank you for everything."

J P (February 2017)


Whilst using Karen Potter Estate Agents to sell my property in Southport, I found all the staff that I dealt with to be very courteous and polite. I was kept updated with what was going on with the sale of the property on a regular basis. Although a few problems were encountered with the buyers solicitor, Matthew and others were sympathetic and tried their best to smooth things along – which was good. All in all I believe I made the right choice by choosing Karen Potter Estate Agents and would recommend them to others.

Regards G H (February 2017)


I am so glad I asked you to market my flat.  I have found all the staff extremely helpful and I have appreciated the way they have always kept me informed of proceedings.  I have no hesitation of recommending your Agency to friends and family in the future

Many thanks to all.   A S (February 2017)


Thank you for your excellent professional services provided by your staff during what proved to be a protracted sale of our property.

You provided all accompanied viewings, as the property was empty and provided details to prospective buyers thus relieving us of the onus of showing the property. This proved invaluable and the tenacity of your staff achieved the sale.

Regular progress communications from you were excellent and informative and all in a helpful, friendly and efficient service culminating in a successful conclusion.

Thank you.

Kind Regards, A R (February 2017)


To the Team at Karen Potter,

We got there in the end! Thank you for all you did, your kindness was very much appreciated.

JJ (Januray 2017)


Dear Ms Potter,

I was extremely impressed with all your staff especially the way in which your administration made it possible for any staff member to have a grasp of what, at times, became an almost farcical situation over exchange and completion dates.

Your training is obviously of a high standard because all the difficulties were handled in a calm, professional and good-natured manner.

May all your hens lay eggs!

Kind regards, D E (January 2017)


I would like to thank you for the efficient and professional way that your company dealt with my purchase of a property from you. I viewed the property on the 18th of November and was shown around by Gareth, I requested a second viewing and soon had an offer accepted. It took four weeks to exchange contracts and complete the process. I had moved in by the 20th December 2016.

I would certainly recommend Karen Potter Estate Agents of Southport to deal with any property purchases or sales requirements that people may have in the future. I am and remain a satisfied customer.

Regards, CK (January 2017)


My experience of dealing with Karen Potter has been nothing but positive. As a first time buyer, I was a bit lost and not really sure what to expect, however, the staff at Karen Potter were always ready to answer any queries I had, and were ready to assist in any way they could. I would highly recommend their service.

Thank you. CR (January 2017)


To all at Karen Potter's

Thank you for everything you have done to sell our house. We are happy to be settled in time for Christmas.

Best wishes from C F (December 2016)  


To all the Staff at Karen Potter

Thank you all for your help in helping us sell our house.

Hope you all have a lovely Christmas and New Year.

From S, P F & Family   (December 2016) 


Hi Karen

Just a quick note to say thanks so much for the ease of selling my late mums property.  You impressed me from the start and are streets ahead of your rival estate agents in Southport.  I think your staff are great and this business is all about communication - you've got that nailed.  

Please pass my thanks onto your staff and I'd like to take the opportunity to wish you all a very happy Christmas.

G P (December 2016)


Dear Karen,

After my Aunt died last December, we had the difficult task of sorting out her affairs.   After speaking with a few Estate Agents in the area, we decided to go with yourselves.  We were impressed from the start with your professional / caring approach.  We don’t live local and was concerned that that would become an issue, commuting etc.   We needn’t have worried, from the start you took care of everything, you kept us informed every step of the way with telephone calls and emails, going above and beyond our expectations, nothing was too much trouble, your team are a credit to you.

So a massive thanks to you and your staff for all the hard work in selling the house.  Hope you all have a Happy Christmas and a good New Year. 

T & M C  (December 2016)


I have to say, I won't be moving again for a long time but if I do, I have no doubt who I will be using to sell my property. 

From start to finish, your care, service and attention has been fabulous and you aren't even acting for us.  It has been a pleasure to deal with you all and I look forward to collecting the keys to our new home.

Many thanks.  H G (December 2016)


Dear Karen Potter,

We are more than happy to endorse your agency which from our experience has the best service and most pleasant and helpful staff in Southport. We have had excellent support from Caroline and Eric who has been extremely helpful.

Yours sincerely, V and W S (December 2016)


To Karen,

A big thanks to you and your staff for all the hard work in selling the house. Your professionalism was first class and nothing was too much trouble for you. Hope you all have a Happy Christmas and a good New Year.

From M & T C (December 2016)


Dear Karen,

This is a short note to express our thanks to you and your staff after the successful sale of our property.

Thank you for negotiating the many pitfalls that have occurred in the course of the sale. We are delighted that your hard work has in our case been so successful.

We wish you and your staff continued success.

Kind regards.

Sincerely, C & E D (December 2016)


Hello Karen,

Sorry I have only just got round to contacting you but I have been quite busy since moving into our new home.
We both settled in immediately and are delighted that we made the change from our semi-detached house in Churchtown to our new apartment on Lord Street.
We viewed the apartment several times with Eric who could not do enough to help with any queries or concerns we had.
Your estate agency staff who dealt with the process were always helpful and responded to phone calls and queries very professionally and promptly throughout.
Just going to start getting the Christmas decorations out and would like to wish you all the seasons greetings and wish you all the best for the New Year.
Best regards, B & W T (December 2016)



We have sold over the years numerous properties and dealt with various agents but I have to say the service from yourselves has been one of the best. From marketing the property up to point of sale you've been excellent. We have been very impressed with your professionalism, proactive approach and guidance, the regular updates have been really appreciated given the distance we live from the property. Although it's been a long and sometimes fraught process we were never in doubt of the outcome, so all that's left for us to say is a huge thank you and we wish you every success in the future.

Kind regards, B & P C (November 2016)


We have recently sold our house through Karen Potters Estate Agents. We were recommended them from my sister who had recently sold in Dover Road and also family who had sold down Dunbar Road.
We live in Perth, Western Australia, so we knew we had to feel comfortable and confident with our choice, due to time delays and not being there could be a problem. Karen Potter took all the worries away and worked on the sale with dignity and reassurance throughout.
We were constantly updated with any progress or any hold ups with efficiency, and even with the time delay, they were always there to talk if we needed to chat to someone. Their advice was excellent advising on accepting offers etc. totally thinking about us and what was best for us.
Karen Potter also recommended a Solicitor who worked proficient and prompt to complete the sale.
Each and every staff member we dealt with were supportive and understanding.
The pictures were very impressive and excellent quality.
The whole experience has been a positive one and we would most definitely recommend Karen Potter to all family and friends.

Thank you Karen and all your sales team.

Regards
T S F (November 2016)


To Karen and the WHOLE sales team at Karen Potter Estate Agents.

Many thanks for all your help, support, reassurance and guidance on the sale of our property. You don't know how much we appreciate your hard work and constant updates you sent us since the day of accepting the offer on the property.

We will highly recommend you as an agent as my sister recommended you to us.

Thank you all

T & M S and family (November 2016)


After being disappointed with two other large chain estate agents I found my experience with the Karen Potter team both professional , efficient and incredible value for money for the brilliant job they have done in promoting , and quickly selling my property . I've given them five out of five stars ...  A K (November 2016)


The sale of our property was conducted in a professional manner from valuation to completion of the sale. We were informed of the feedback from viewings and once a buyer was found which took only two weeks. We were kept in the picture all the time on the progress of the sale and you responded quickly to all queries. We have no hesitation in recommending your services.

Thank you very much for your help.

J and A D (November 2016)


Although the sale of our property was indeed stressful your staff performed in a very professional manner and I'm very pleased with the outcome. Thanks for all your help.

Regards J & M M (November 2016)


Dear Karen,

We are very grateful for all of the help we received from everyone at Karen Potter.  We mostly dealt with Caroline and she was always friendly, polite and helpful if we had a query and always got back to us as soon as she possibly could which was greatly appreciated. 

Eric was also really friendly and personable when we had our viewings.

I can't fault any aspect of your service and would recommend Karen Potter to friends and relatives if they were buying or selling.

Thanks again and best wishes,

C & M B (November 2016)


I am delighted to finally be at the stage of exchanging contracts. I would highly recommend Karen Potter as an estate agents, the last couple of weeks became particularly stressful and would like to thank Rachel for the work and help and reassurance she gave me.

I can't thank you all enough.

Kind regards S H (November 2016)


Karen Potter Estate Agents provide a professional service from start to finish, guiding you through the whole process with diligence and care in a calm, and supportive manner, ensuring they always act with your best interests foremost.

By far the the most courteous and efficient agents in Southport providing excellent value for money.

Kindest Regards

T S (November 2016)


Thank you all very much.

J & K H (November 2016)


After 30 years in my house, it was a difficult decision to sell, lots of family memories, but throughout the process Karen and her team treated my sale with sensitivity and excellent advice. House selling is an individual journey and needs professionals who know the process.  Karen and her team are certainly the best.  Thank you.

F W  (October 2016)


To all the hardworking Staff,

So glad we chose you to sell our house.

Thank you so much!

J & G D (October 2016)


Thank you for all your hard work in selling our house.

JD (October 2016)


To Karen Potter the Estate Agent & All Staff,

I would just like to say thank you to all Karen’s Sales Team. Some of you I have met and spoken to are Kim, Nikki, Sharon, Rachel, Julie, Carol and all.

Thank you to the Reps who carried out all the viewings for me.

Special thank you to Karen Potter, for your excellent communication and professional approach to the sale of my property.

I wish you every success for the future.

Best wishes – Good luck! DC (September 2016)


Dear Karen & all the Team,

To say a big thank you for your amazing service in selling our flat. Your service has been exemplary. The thing that really stands out is how, from the outset of putting the property on the market with you, we 100% knew that you would sell it – you inspire great confidence, and you deliver. The other thing that stands out is how skilfully your staff worked to get us the best price. This was not an easy property to sell – an old, converted, very quirky flat and you made it look easy!

Many, many thanks from our hearts to yours. M & A M (September 2016)


To Karen and all at Karen Potter Estate Agents,

Thank you for all your help during our recent house move.

Best wishes S & M H (September 2016)


Karen Potter and staff,

May I take this opportunity to thank you for the fantastic service you have given me in the sale of my Dad's property. Selling a property from 80 miles away was a worry for me. However, your company were OUTSTANDING! From the first meeting to the final completion I was kept fully informed. All staff that I spoke to were always polite pleasant and professional. I truly felt that I received a personal service. I cannot praise your company enough and would unreservedly recommend anyone considering selling their property with you, to be confident in the knowledge that it will be a job well done. 

Thanks CD (September 2016)


With regards to our experience with Karen Potter we can't speak highly enough of you and the team. From the moment we decided to put our property with you the service was impeccable. We appreciated the advice given throughout the process, and the fact that you always kept us up to date with where our buyers were up to in the process. If we ever decide to sell again, we will most definitely be using Karen Potter again.

Once again, thank you for all your help selling my house.

Kind regards, LW (September 2016)


To Karen & Team,

Thank you so much for all your help selling our house. The help and advice you gave us made the whole process much easier than we expected.

Thanks again. L & D (September 2016)


To all at Karen Potter Estate Agents,

Thank you so much for all your help through the challenging purchase of our property. We appreciate all your hard work and continued dedication and professionalism.

Best wishes and much thanks, Mr & Mrs C (september 2016)


To Karen & Staff

Thank you for all your help and advice.

Many thanks, G M (September 2016)


We are now settled in our new home in Southport after retiring and moving from our lifetime home of York. We would like to thank you all at Karen Potter for your personable communication throughout our buying process, it was a huge move for us but we found your staff helpful, courteous and very professional with all of our queries.

Thank you.

A and J S (september 2016)


'Karen Potter Estate Agents were an invaluable resource during the purchase of my property.  All of the staff that I conversed with were extremely professional, polite, courteous and helpful.  They all went that extra mile to ensure the purchase of this property went ahead as planned.  Karen Potter Estate agents kept me informed at every stage of the purchase from the initial viewing to the final stages of purchase, they were extremely efficient in resolving some of issues that inevitably occur when buying a house.   They helped ensure that the final stages of the purchase  and subsequent release of keys to new property went as scheduled which helped relieve  some of the stress associated with moving.  I would highly recommend Karen Potter to deal with property sales and I am very grateful for the level of service which I received.'

Kind regards TG (September 2016)


Since dealing with Karen Potter Agents at the beginning of the year I have always found both Karen and all of the team very approachable, polite and helpful.  The percentage rate commission was a competitive rate compared to other agents in the area and the service was of a high standard.   There was no hard sell, (unlike XXXXXXXXX XXXXX who continuously called me to try to get me to use them which was very off putting).

Thanks for all your help. RT (September 2016)


Hi Karen,

I am more than delighted with the way you have marketed the property, managed the viewing process, introduced and managed my buyer and steered us both through the sale process to completion.  You and your team have done this very professionally and efficiently and achieved a full-value sale in a very short timescale.  Definitely 10 out of 10 from me on the end to end service.

Thanks once again,

Best Regards, JD (September 2016)


To Karen and her staff

Many thanks for all your hard work selling my property.

TB (August 2016)


Dear Karen

Thank you very much for the professional, friendly and courteous way both you and your staff have dealt with the sale of my property. You have provided me with an excellent service and have advised me regarding the correct price to place my house on the market to obtain a sale. Your staff have kept me informed with regular updates throughout the process of the sale. I was impressed with the details and photographs of my property that you placed online on your own website as well as on Rightmove.

As I approach the day of completion I am so pleased that I decided to place the marketing of my property with you and would recommend Karen Potter Estate Agent to anyone who wants the sale of their property to be handled in a professional way. Your own knowledge of the housing market and advice you have given me has been superb in every way.

With sincere best wishes to both yourself and your staff.

AEB (August 2016)


I was impressed by the courtesy and efficiency of Karen Potter and her staff during the sale of my flat. Karen offered useful advice on how to make the flat more attractive to prospective purchasers and also gave me useful contacts prior to sale to make some necessary repairs. I was given prompt feedback at all stages by friendly and businesslike staff. I would recommend Karen Potter to anybody planning to sell their property. Regards, P H (August 2016)


Hello Karen,

I must say I have never dealt with so many helpful ladies in one Estate Agent's office before and thank you ladies for your effficient handling of the property sale.

Regards, A C )August 2016)


Dear Karen,

A wee note to thank you for all the work you and your staff have put in on our behalf during the sale of our property.

Nothing was too much trouble - well beyond the call of duty from the initial contact through to Final Settlement. Everything was carried out with due care, diligence and sensitivity. A credit to your profession and much appreciated.

Trusting your business continues to prosper.

Very sincerely, A & B S (August 2016)

 


My experience with Karen Potter has been a very positive one. I found them always to be very professional, pleasant and very helpful.

Whenever I contacted them they were fully aware of what stage we were at in purchasing our property and helped speed things along when it seemed like decisions were taking time. Always helpful and informative for us as we are not from the area. We were called back when we were told we would be and emailed information to keep us informed if we had any questions.

I have no hesitation in sharing our positive experience with anyone who is interested. MH (August 2016)


Dear Karen

We had my mother' property on the market with a different estate agent  for 18 months with very little success. Viewings were very few and far between after the initial fortnight. We had to chase the estate agents for any feedback or advice on what we should do to improve our chances of a sale. The property belonged to our mother, who is deceased, and my sister and I live over a hundred miles away. We decided to move to a different agent when we realised that post was being left and not cleared, even before a viewing. This would give a poor impression to a prospective buyer.

We moved to Karen Potter after researching other local estate agents and were impressed from the outset. Living a distance away was not a problem and we were contacted very regularly with feedback both by phone and by email. There were some underlying problems with the house and we followed Karen Potter's advice on how best to deal with them. There were frequent and regular viewings suggesting that Karen Potter was actively encouraging clients.

We have completed our sale now and would like to thank Karen and her very professional team for their help and support. We only wish we had gone with her agency from the start.  VG (August 2016)


All my connections with the staff at Karen Potter was always very pleasant and helpful and not a bit stressful. A big "thank you" for such a good experience.

Yours, H Y (August 2016)



To Karen Potter and staff

Thank you so much for your help in selling our house, we find the service you provide is very professional. The communication was excellent and we would definitely recommend you in the future.

A & T A (August 2016)


From the first phone call which was answered courteously and professionally I knew that we were going to choose KP as our estate agent. Karen turned up on time as promised and appraised our house giving us the benefit of her experience in the market. When we decided to put the house on the market all the staff at KP kept us regularly informed about what was happening and when. As the sale progressed we had regular updates and all our queries were answered immediately. Whenever we phoned there was always someone to answer the phone and we never had to leave a message or try again later. When the sale neared completion and it was time to assess the whole experience from our point of view, we could not fault the attention we received which was first class in every way. I can highly recommend KP as an estate agent as it provides a superior service for anyone wishing to sell their house.

K. B. (August 2016)


As there were four sellers involved in the chain and our seller had matrimonial issue one would not expect a smooth journey,however,we were pleased that we were kept fully informed as the transaction progressed through its various stages.

Staff were always helpful when requested to assist.

Many thanks GB (August 2016)


Karen and Staff

Many thanks on behalf of my Aunt and myself for all your assistance in the final sale of her property.

You really did all the work for us in achieving a suitable buyer after the first sale fell through – your Team’s professional manner really did make all the difference.

Well done Ladies!

 A very big THANK YOU! CD (August 2016)


Dear Karen,

I must apologise for the delay in writing to you after selling my house through your company late June.

I would like to thank you and your very friendly team  for the patience and practical help I received whilst selling my house in Ainsdale.

As a widow and some one who had not moved house in 38 years the help and kindness I received made what I expected to be a traumatic experience into a very positive and bearable one.

I found your whole team very friendly and positive at all times. I would like to give an extra Thank You to Nikki whom I dealt with a lot sometimes on a daily basis!

Thank you to everyone I am very happy in my new home.

A R (July 2016)


Dear Karen,

Many thanks for your professional service to sell our house.

My wife and I are happy with your Company’s service, thanks for all the staff’s patience with me. Now we are happy to be living so close to our grandchildren  and other members of our family albeit the house is much smaller (and more expensive!).

 As I owned my own business before, I feel the secret of success in every business is to be genuine, sincere and honest, which you have. Proud of you and your Team.

 With kind regards, JH (July 2016)


To Karen & Team,

Thank you very much for all your hard work and making selling our house so painless.

D & L W (July 2016)


Real quick sale because of enthusiasm about the sale of our property from start to finish.

Best regards, DW (July 2016)    


Hi Karen,

I'd just like to say thank you for all your help and advice.

The team have liaised with us in an excellent, professional, yet friendly way, from our very first contact.

We're delighted with all of the sales procedure and have already recommended the office to others.

Best wishes, BK (July 2016)


Dear Karen and team,

I have been very happy with the service you and your team have given, communication has been very good and the team are easy to approach and friendly. It hasn't mattered who in the team I have spoken to as everyone has known where things were up to and have been able to answer any questions and have always come back to me really quickly. You came highly recommended and I have not been dissapointed. The management of the viewings took a weight of my mind, especially as I don't live locally.

Regards, DP (July 2016)


I bought a property through Karen Potter Estate Agents and was impressed with them then. So the obvious choice for me when I wanted to sell it was to do so through Karen Potter, and they did not disappoint. I still find it hard to believe that I had been offered and  I had accepted the asking price within 10 days of putting it on the market. I was very impressed with all the staff, they were very helpful indeed especially when the conveyancing process did not go as smoothly as hoped.

Well done Karen Potter, another very satisfied customer, who would not hesitate in using you again.

Regards CM (July 2016)


Thank you to all the team, and especially you Karen, who’s patience and fortitude exceeded all bounds when faced with a very anxious lot of buyers and sellers!

I’m happily sitting in my new home thanks to you all, and I’m sure I will enjoy it for many years to come.

With much appreciation. JS (July 2016)


Hello Karen,

We would like to say that our experience with you and your colleagues was nothing short of superb. Right from the word go when we contacted you to ask if you would manage the sale of our property until the exchange of contract we have had nothing but the very best of service. Nothing was too much and any queries we had were answered either there and then or as soon as possible and we were never made to feel at any time we were imposing on you.

It has been a pleasure dealing with you and we will strongly recommend you to anyone who asks.

Thank you once again for your help and assistance.  P & S K (June 2016)


We have both bought and sold a property through Karen Potter during the past 2 years. In what can be a very stressful time we were dealt with calm courtesy at all times. Appointments were kept punctually. The brochure was prepared to our satisfaction and paperwork prepared and delivered efficiently. Queries were answered quickly and in a business-like manner. We would have no hesitation in recommending this estate agency.

G & C T (June 2016)


To the Karen Potter Girls
Just to say a very big THANK YOU! for all your help, advice, information and keeping us reasonably sane in our stressful move. You have all been FANTASTIC.
Warm wishes to you all.      B&D W (May 2016)


Thank you Karen and all the Staff. Two days to sell a property must be sometime of a record, because this is the second time in 3 years. Well done. CB (June 2016)


To Karen Potter and the Girls,

A huge thank you for all your help in the purchase of our apartment.

Thank you for constantly keeping us updated and informed on the progress, it was much appreciated.

 

It was a stressful time as in a chain, selling and buying, every time we spoke the girls were professional, courteous, friendly and helped to put our mind at ease, and did their upmost to answer and follow up every query we had.

Thank you again, you have all been fantastic. You have given us a First Class Service. D&B W (June 2016) 



Dear Karen,

Rather belatedly but very sincerely we write to thank you for your close attention throughout the sale process. You, and all the staff, always made us feel you knew who you were talking to, and it was encouraging to find you personally accessible when needed. Thank you for the extra help you gave us in negotiating our purchase. Such help, always welcome, becomes even more valuable at this stage in our lives when we are downsizing and making our final move.

With kindest regards to you and to all who work with you. J & S B (May 2016)


I have nothing but praise for the effort you put in regarding the purchase of the property . Thank you to all at your agency. SB (May 2016)


I have recently sold a ground floor apartment and found the experience from start to finish a real joy. All the staff were professional, courteous, would take and return calls and liaise between buyer and seller to ensure the whole process went as smoothly and as quickly as it possibly could.

The teams' focus ensured me that my sale was given the priority when I wanted or needed it. Above all the team always greet you with a genuine, warm, friendly smile and are happy to help the minute you call or step through the door. I would highly recommend Karen Potter. T & J H (May 2016)


'We cannot recommend Karen Potter highly enough. We used another estate agent last year to sell my Father's house and the contrast couldn't have been greater between them. Karen Potter are a thoroughly professional outfit, completely focused on you and determined to sell your house. We knew they would be good from the first visit, then came excellent photographs, good advice and an enormous number of viewings. We had no doubt at any time that they would sell our house.

Throughout, they advised us and gave us all the help that we could have possibly needed. I often get frustrated when I feel like I have to ask for things that seem basic. This didn't happen once with Karen Potter - they were ahead of us all the way. In fact, their expertise added a few thousand to our house price in the end.

Exceptional service and well worth the money. You may be tempted to use one of the new 'budget' type agents - our seller did. Its true that you will probably pay less. Its also true that you will end up doing half of it yourself.

Karen Potter all the way for us' Thank you. C & H L (May 2016)


Thank you Karen,   you andyour staff have been wonderful and excelled in selling our house. It has been 30 years since we have dealt with a property sale.How times have changed, we left the sale totally in your hands and were so impressed with how well informed you kept us with every matter concerning the house, every viewer, their comments and for your advice. It took 10 weeks in total and we couldn't  have been happier with your services....... Well Done. Once again thank you, we wouldn't  hesitate in using you again or in passing on your name.
R and D H (May 2016)



To Karen and all the Team,

My experience with Karen Potter has been very professional. I was constantly kept updated and informed on the progress which was much appreciated.

Thank you for all your hard work in selling my property, even at times when it seemed it was not going to happen!! We got there in the end.

Many thanks, SJ (April 2016)


Dear Karen,

We would like to place on record our sincere thanks for your estate agent services, both in relation to the purchase of our bungalow and the sale of our apartment.

Whilst we are not regular 'movers', we have done it a sufficient number of times to be able to say your service and staff were superb compared to similar services offered by other agents in the past.  We think the main items in relation to the sale of our apartment that make you 'excellent' are:

your advice on the selling price and making it a realistic one from the start
your sales leaflet and website of the apartment.  It was very good quality.
your IT system that meant we could speak to any member of your staff and they knew what was happening and it was up-to-date.
your staff who were always cheerful, positive and careful about what was said...... and always kept us informed about each viewer.
your opening hours at weekends made it easy for working couples to arrange viewings
your negotiation of the final deal so that both buyer and seller felt that they had achieved a satisfactory deal.
So for all that, many thanks to you and all your staff and we'll recommend you to many others.

Kind regards D&M S (April 2016)


Throughout my recent purchase of a property I found the staff at Karen Potter friendly, helpful and very professional. They sorted out problems quickly and efficiently. I would not hesitate to recommend their services to anyone. ES (April 2016)


"Karen Potter recently dealt with the sale of our flat, including handling all the viewings, arranging the EPC certificate and later recommending someone to do a gas safety check. At all times they were attentive, efficient and professional, keeping all parties informed at all stages of the process. Would recommend." AD (April 2016)


A very big thank you to you and all your staff, not only for the efficient way in which you handled our house sale, but also your help and advice in the whole process.

Best wishes and regards, E&RS (April 2016)

 



I have pleasure in sending my thanks and appreciation for all the very efficient and helpful way you have conducted the sale of the flat. All your efforts have finally resulted in the flat being sold. Your staff have been very friendly and helpful at all times. I gather that the buyer of the flat has engaged you to sell his property, So two of us are happy!  KT (April 2016)


Dear Karen

I have been so impressed with your staff every step of the way. Every time I contacted your office the service was impeccable. I will recommend your company to everybody. I hope to call in to your office and thank everybody face to face. Thanks again for all of your help.

Kind Regards EB (April 2016)


I would like to express my thanks to Karen Potter and her staff for the rapid and smooth handling of the sale of my property.

I put the house on the market with them in January, expecting that, bearing the time of year in mind, I would be in for a long, drawn out process. However, it was sold within a week and everything went really well, I was kept informed at every stage and am really happy with the service provided. RB (March 2016)


We feel the customer service is professional and helpful throughout the process. We received good and honest advice when choosing the right property. The communication is very smooth as well throughout the whole purchase process and the team has been in contact to follow up the matter. We have purchased two properties within the last two years and we are happy with the service provided by your company.
 
Thank you very much. RB (March 2016)


I recently sold a flat in Southport with the assistance of Karen Potter Estate Agents. It was the first time I had ever sold a property, so I was very reliant on advice and guidance from the agency. This was provided with friendly efficiency, whenever I needed it. As the agency operates on a 7 day per week basis, there was always someone around to assist. I was contacted on at least a weekly basis, with information about progress, which was enormously helpful and reassuring. The excellent staff managed to provide sound advice whilst recognising that decisions were rightly mine to make - not always an easy balance to maintain. All the staff inspired confidence and left me feeling that the sale was in very safe hands. Communication was excellent and the whole experience was a positive one. I would highly recommend this agency. SC (March 2016)


“I would like to thank Nikki and Julie in particular for helping push through the end to end process from the purchase-side.  From what I could see they helped their client (the seller) by pushing me (the buyer) regularly and made the process a smooth transaction from beginning to exchange until completion and the Karen Potter team acted as a helpful intermediary at the final stages between the legal and commercial side.  I found them all very friendly but professional and I personally felt that we we’re able to complete the transaction in the quickest timeframe based on their performance and service.”  Kind regards, GH (March 2016)


Karen Potter Estate agency was recommended to me by a recently retired local solicitor. I have found them to be very professional, friendly, and helpful. I would certainly use them again, and so I am happy to recommend them others. A Z (February 2016)


Karen Potter and staff were professional, helpful and courteous during the whole selling process. They kept in regular touch throughout and answered all queries swiftly and efficiently. I have already recommended their services to someone, and would do so again.  

Many thanks . regards LF (February 2016)


We invited three Estate Agents  to talk to us when we decided we wanted to sell our house but were most impressed by Karen Potter.

They took a large number of photographs, even coming back to take one or two extra to get the ideal shot of the lounge.  We were given lots of tips on how to present the house for doing our own viewings and plenty of assistance throughout the whole process.  The house was never going to generate a huge number of enquires, but was well marketed throughout.

We would definitely recommend Karen Potter to anyone considering selling their house.

 J & G B (February 2016)


Dear Karen and the girls,

I have to say that you ALL offer a first rate service.

I have found you all to be so friendly and so professional in your roles.

You have me informed all of the way, which makes this kind of stressful experience and lot easier to handle when you know what is going on !

Any request I made, was met with an  expert friendly approach, nothing was too much trouble for anyone in the team. So often you were able to find out information for me, far quicker that going through my own solicitor !!!

After the  very recent death of my partner of 16 years, you have made the whole selling process much easier for me, for which, I am very grateful indeed.

I would certainly recommend you to anyone wanting to sell their property.

Thank you again, D H-W (February 2016)


Hello,

As a first time buyer I now understand how stressful things can be. I would like to thank Karen and her team for their efficiency and professionalism throughout the process. The staff who maintained regular contact with me were always polite and friendly and always very helpful in liaising between the vendor and myself. It was also a nice added touch to receive a "welcome to my new home" gift package, a little thing but demonstrates their support and thoughts to the buyer as well as to the vendor.

Thank you again.

Kind regards, JE (January 2016)


Thanks for all your help over the last few years, you have always been very helpful and kept us up to date with lots of courtesy calls.

Happy new year to you all.

Best wishes Mrs A & Family (January 2016)


Dear Karen,

How can I ever thank you? I thought I would never move out of Southport this year! But you and your wonderful team " did the trick" and were so helpful when I panicked over all the paperwork.

Have a wonderful Christmas, and my love to you all. MD (December 2015)


Dear Karen,

I would like to say thank you to yourself and your Staff for all the help and assistance over the last four months.

I hope you all have a Merry Christmas and a Happy New Year.

Best wishes, SP (December 2015)


Dear Karen,

"Your service has been exceptional and much appreciated.  As my elderly father moved from Southport to near to me, and I was unable to make the 4-hour journeys to Southport, it was great ot have Karen’s help in not only selling the house, but also in preparing it for sale and arranging for a house clearance.  It relieved my burden hugely.  After this, the staff at Karen Potter have all been excellent, responding to my queries promptly and keeping me informed of progress at every stage.  For all these things, I give very grateful thanks.”

 

With very best wishes, GM (December 2015)


As a buyer I found the team friendly and approachable who were happy to call, chase down information and offer their wealth of experience, always with a smile! The overall effect was to make my house buying experience much less stressful than it has been with other properties (and agents) over the last 25 years. I would definitely instruct Karen Potter if I ever consider selling.

TH (December 2015)



To all the staff at Karen Potter's

Thank you for all your hard work and support throughout this very long process! Have a great Christmas - and all the best for the New Year. Happy Selling! P & G W (December 2015)


To Karen Potter and Staff

Thank you for your help and professionalism.

B & M H (November 2015)


Dear Karen

We are delighted that this second house sale has now completed.

We both feel that the service that we have had from your company has been exceptional. Having had a mixed set of experiences with estate agents in the past, it has been refreshing to deal with you and your team. Your valuation and advice were very sound, the property was put on the market with a minimum of fuss, prospective buyers were handled very efficiently and the subsequent negotiations with a purchaser were conducted sensitively and effectively. The Karen Potter team communicated with us very well to make sure that we knew about any developments in the sale.

We would have no hesitation in recommending your agency to our friends and family.

Best wishes, A & J B (November 2015)

 


Dear Karen

Thank you for all your help and advice in selling my property I found all your staff pleasant and informative. You will be pleased to know that three other local agents all valued my property lower than yourselves and with your company I managed to sell for £40,000 more than the average price of your competitors which is amazing.

Thanks once again.

Kind regards,JD (November 2015)


Hi Karen

On behalf of my parents and I, I would like to take this opportunity to thank you and all your valuable employees. From the minute a very emotional and concerned duo (my father and I) walked into your office, we were treated with respect, compassion and circumstantial sympathy in what I can only describe as an extremely difficult time in our lives. Requiring a quick sale, you all responded in a professional and conscientious manner, securing our faith in your expertise. It was then that we knew we had made the right decision in approaching your company for assistance. You had the necessary contacts to communicate with to ensure our house was sold quickly (as required) and at a good price considering the promptness of sale that was needed.

Throughout the sale of our house, you and all employees that I had direct contact with were very professional, approachable, forth coming and knew how to communicate using variable and adequate language to suit us- the sellers, who had never sold a house before! You kept us updated with every stage and I thought the 7 day service you provide most definitely benefited your varied clients. I would 100% recommend you to all.

One sentence to conclude this evaluation of your services:

'Keep doing what you're doing, because you're definitely getting it right for your clients, on a thoroughly holistic basis'.

Kind regards, CS (November 2015)


Hi

From day one I have found the service I have received first class. The inital discussion about putting my house up for sale was hassle free and I was given plenty of advice without feeling pressured. The property soon went on the market, with brilliant pictures and a detailed write up. I have always felt included and involved in each step of the journey - from arranging viewings, getting feedback and also through to the end of completing the sale. The staff are very approachable in person and via the phone; always friendly and knowledgeable about my property. I want to thank all involved for their time and patience from all the questions I have had along the way.

Thanks SE (November 2015)


Hello,

My wife and I would like to say a big "THANK YOU" to Karen and all the team. This is the first time we have sold a property and it can look like a bit of a hurdle to get over, however, we found everyone to be really helpful and I have to say that calling into the agency was always a pleasure because of the good sense of humour and pleasant banter. We came to Karen Potter on a recommendation and we would now wholeheartedly recommend you ourselves to other buyers or sellers.

Warmest regards Mr & Mrs B (November 2015)


To Karen & Staff

Thank you to all your dedicated staff for all their help!

Best wishes, V&R (November 2015)


Hi Karen

The whole process of selling through Karen Potter was as painless as it’s possible for house selling to be. We were kept up to date throughout the process by your pleasant and helpful staff. We found your agency to be proactive and professional at all times and wouldn’t hesitate to recommend your services to other potential sellers.

I hope that we never have to go through another house sale (or purchase) but if we did Karen Potter would be right at the top of our list.

Best Regards, K&J M (November 2015)


Karen and the team many thanks for the thoroughly efficient and professional service you have given in relation to the sale of our house.                          

We have been married for fifty years this year and in that time we have moved several times and without a doubt your company has been quite the best estate agent we have ever dealt with.

Commitments and levels of service promised when we signed up with you have all been met and my wife and myself would have absolutely no hesitation in recommending your services.

Thanks again and continued success to you for the future. KR (November 2015)


To Karen and all the team,

A little note to express my gratitude for the absolute professionalism, empathy and sheer kindness shown by you all.

I have used your services to sell two houses in the past two years and both were from unfortunate situations – you were ALL so helpful and kind to me and if it were not for all you wonderful people, I would never have got through the stress. Thank you from the bottom of my heart.

With very best wishes, DJ (November 2015)


Hi Karen,
When using Karen Potter Estate Agent I found that the whole office is supporting the sale, which makes it easy for the client.
To anybody thinking of selling their house I would recommend Karen Potter every time.
Thanks again, MG (October2015)


Dear Karen,

I have been very happy with the way your staff have kept me informed and followed up any quireries I raised.

It is always good to have some regular contact with the estate agent even if there is nothing to report. At least it shows that someone is following the progress of the sale/purchase.

I would be happy to sell with you because of the way you dealt with my purchase. I hope to contact you again in the new year and put my flat on the market.

Regards, SG (October 2015)


Dear Karen,

A brief note of thanks for your diligent and friendly efforts in handling the sale of my home, in our experience of Southport estate agents you are up their with the best, and in our view the most pleasant of all!!

With best wishes, MB (October 2015)


Hello,

We would like to take this opportunity to say how professional and happy we were to deal with you in the sale of our lovely home, even though it is a upsetting and turbulent time you were always very professional.

We would also not hesitate to use your company in the future.

Kind regards, JS (October 2015)


To Karen and the team,

Thanks a lot for your help in making the purchase such a smooth and painless process!

Best wishes, SP (October 2015)


Hello to staff at Karen Potter,   I  found all dealings with yourselves to be very good,   in fact I initially approached you to sell my property but I was out of the area catchment!   Thank you for helping the sale to go smoothly,  I wish my estate agents would have been as efficient! Kind regards, RW (October 2015)


A big thank you to Karen and her team. The professionalism and courteous way they handled everything was second to none. From start to finish I was informed every step of the way, NO STRESS (and a quick sale).

Highly recommended.

Sincerely, AT (October 2015)      


Dear Karen

Just want to thank you and your wonderful team for all your advice and guidance during the sale of my late Mother's flat.

I found all your staff so helpful, keeping me fully informed regarding viewings and feedback.

I would not hesitate to recommend your Agency to others. All aspects of the sale were dealt with quickly and efficiently and I felt that I received a personal service throughout which was important to me in the circumstances. To sum up Karen Potter Estate Agency in three words - "Simply the Best!"

Kind regards, CD (October 2015)


Dear Karen,

I am more than happy to recommend Karen Potter estate agents. From the valuation to completion, the service and expertise have been second to none. Buying or selling a house is both exciting and stressful, but there has been professional support throughout. The important thing is to feel confident in the whole process and this has been my experience.

All the team where friendly, knowledgeable and reassuring. Nothing was too much trouble. I really appreciate the regular communication and being kept updated at every stage.

Thank you to everyone for being so helpful and efficient.

Very best wishes, JB (October 2015)


Dear Karen,

We chose you on the basis of a friend's recommendation. We have not been disappointed. At every stage we have received a friendly and professional service. Your advice at the initial stage was very helpful and we have always been kept informed of developments as the process has moved on. We would certainly recommend you to others.

With sincere thanks, P&BM (October 2015)


Dear Karen

We have recently completed the sale of our house is Birkdale, and we would like to take this opportunity to thank you and your staff.

It is testament enough that 30 years after originally buying the property, it was you, without hesitation we asked to market the property for us.

From our first contact we found your help and advice invaluable, professional but at the same time friendly, and we always felt you were on our side and with our best interests at heart.

Your advice with marketing, viewing and conveyancing was sound, and we were always kept right up to date with any progress or problems we stumbled across, in particular, the problems relating to the damp course.

Your staff have clearly been taught well and their efficiency is obviously mirrored by your own.

May we take this opportunity to wish you the very best with your business and hope it continues with its well-deserved success.We would be pleased to recommend you.

Yours sincerely, MC & MG (September 2015)



Karen,

Throughout the whole process of deciding to market my house, the sale and eventual completion, without exception all the staff I dealt with were so helpful and supportive. I would not hesitate to recommend you to anyone deciding to move. Thank you'

Thank you for helping me to get through this process and retaining my sanity!!

Kind regards to you and all your staff,

AM (September 2015)


Dear Karen

Thank you for handling this sale for us. 

The staff were efficient and courteous and kept us fully informed throughout the entire process.  We felt at all times that someone was actively looking after the sale of our property and had our best interests at heart.  I would not hesitate to recommend Karen Potter to others.

Kind regards PS (September 2015)


Dear Karen
 
I would very much like to comment on what a wonderful service both you and your team have provided me.  Professional, but with a personal touch which meant a lot to me throughout the timeline of on sale to purchase.
 
After two years of the property being on the market with two other local agents, I'd become a bit frustrated and also weary of ever finding a satisfactory sale.  Yet, within weeks of placing it with your company, I'd received a much higher concentration of prospective buyers.  And within about seven months we'd established a buyer.  Indeed the sale has now been fully completed.
 
Your staff are a credit to you, and I wish you all much success in the future.  I have, and most certainly will be both providing many favourable comments to family and friends alike recommending they use you should they ever buy or move. 
 
Moreover, should I decide to sell my own property, you will be the first people I will contact.
 
Thank you once again.
 
Best Regards. RW (September 2015)


Karen Potter and her team have provided a first rate service from the first moment they were engaged to the final sale of the property. It was very important to feel as though you could put your trust in a team to do the best to sell your property, especially when you live 200 miles away! I really couldn't have have done this without the professionalism of Karen and the team who were always so polite, who kept me updated with weekly calls, and made many helpful calls also to move things along with solicitors. In my view Karen has an unsurpassed understanding of the local property market and her advice on presentation, and proactive help in sorting out so many things proved absolutely invaluable. Karen has exacting standards, and her attention to detail is second to none, all of which could be seen in the quality of the photographs, write up and presentation of the final brochure.

Prior to using Karen, my property had been on the market for over a year with another estate agent and had received one viewing! After listening to Karen and making the changes that she advised, the property sold on the first viewing. The difference was like night and day.  What was particularly impressive throughout the selling process was the fact that no matter whom you spoke to in the office, they always knew exactly the latest state of progress of the sale and provided a lot of sound advice. I would unreservedly recommend Karen and her team, they provide a truly excellent service and work tirelessly on your behalf, and are incredibly effective at selling properties.

Karen, thank you once again for everything.......I really do mean I could not have done any of this without you!!

PO(September 2015)

 


Good afternoon,

 I just wanted to say a massive thank you to the team at Karen Potter. We are absolutely thrilled with our new home and I wanted you to know how brilliant I found the service at your estate agency.

Although everyone I have had any dealings with at Karen Potter have been extremely helpful, pleasant and polite I wanted to say a particular thanks to Nicky! She has been absolutely fab, answering all my weird and wonderful questions and getting back to me as soon as she could (plus she gave me the keys to my forever home.)

I won’t say it hasn’t been a stressful time because I would be lying but in all honesty, your team and especially Nicky have made it that bit easier with their support and help.

I couldn’t recommend you any more highly if I tried and if for any reason I have a momentary lapse of reason and decide to put myself through the process again, I would definitely come to you although I may choose other service providers a bit more carefully as not all have been as helpful and pleasant as you have!

Thank you again, you have made me one extremely happy homeowner!!

Best wishes. VH (September 2015)



To all the Team at Karen Potter Estate Agents

Thank you so much for all your help in selling our property.

J&KY(September 2015)



To Karen and all the Team

Thanks for everyone’s help with the sale of the property.

EH(August 2015)



To all the team at Karen Potter
 
An email to thank you & your team for your services during the sale of our property.
You provided a professional, friendly personal service. Your staff were always approachable when there were difficulties and updates received during the sales process were helpful.
We are relieved the process is now behind us after the sad circumstances leading to the sale.
We would recommend your company to others.
Thanks again, E & M G. (August 2015)



To all the team at Karen Potters,

A very big thank you on completion of our house sale, it was a very difficult and sad time for us to sell our much loved home of 46 years, but all the staff and especially Karen handled everything with understanding and sensitivity. All phone calls were answered and dealt with efficiently and promptly. The whole team are polite and helpful. We had a very brief experience with a different estate agent in Southport which was an absolute nightmare so changing to Karen Potters proved how good or how bad the experience of house selling can be. We would wholeheartedly recommend Karen Potter Estate Agents. Once again thank you all, we are now happily settling in our new home. Mrs C (August 2015)



I just want to thank you and your team for all the hard work over the last 18 months or so.  I have been very impressed with the professionalism of your team in what ended up being an extremely challenging sale.  Your team are approachable and a pleasure to deal with at all times and I have also been very impressed with the level of communication throughout the entire process – ie emails with details of every viewing and feedback from potential buyers – I think this is an excellent service.

Thank you again,

Regards, GM (August 2015)


Karen Potter came in person to value our house. She spent an hour with me and my family, and I judged her to be polite, honest, efficient and good at her job. My clear impression was that she wanted to do her best for us. She valued our house at £150,000.
 
Another estate agent, with whom we had dealt in buying a different property, also valued our house. He told us to put it on the market for £132,000. He was surprised to hear Karen's valuation and said we would be lucky to get £130,000.
 
We decided to go with Karen. I wondered if her valuation might be too high so decided to accept any offer over £145,000.
 
After only a couple of viewings our buyer offered £145,000 on condition we did not allow any more viewings.
 
Karen's staff then steered the dealings between myself and the buyer with skill, calmness and consideration for both sides. I trusted and felt confident in her staff, and therefore experienced no stress during the sale.
 
On reflection it is clear that Karen's valuation was accurate. Perhaps we could have got closer to the asking price if we had not stopped viewings so soon, but I was happy with the offer we accepted.
 
I like to stick with professionals I trust: my doctor, solicitor, accountant, financial advisor, plumber, electrician, decorator. Karen Potter is the only estate agent with whom I will deal in the future.
 
KC (August 2015)



Dear Karen

We are very grateful to Karen Potter Ltd for helping the vendor and ourselves push through our acquisition of 37 Ryder Crescent as quickly and painlessly as possible. Whilst the purchase was very simple (no chain at either end, and both parties wanting to move at a similar pace) it still required a degree of coordination, ‘chivvying’ solicitors along etc, and Karen Potter Ltd facilitated this with speed and efficiency.

In particular I was impressed that it didn’t seem to matter if the team member who I’d previously spoken to was not available; there was always someone else on hand, with access to the relevant information, who would just pick up the baton.

The best recommendation I can give, is that when we come to sell our old property in a few months, our first call will be to Karen Potter.

 

Kind Regards, T & G C (August 2015)


Thanks for all your help, you have made the whole process so easy and stress free.

Thanks Again. Mr & Mrs B (July 2015)


Karen

Buying property can be a difficult and sometimes stressful experience.

Since offering on one of your properties back in April I have found the attitude and application of your entire team second to none. The communication has been excellent and we have all had very open, two way conversations regarding the progress of the sale.

Although I wasn’t being personally represented by yourselves, as a buyer it`s nice to know the agent recognises the importance of the buyers experience and I feel my own interests have also been considered along the way. This isn’t always the case.

Please pass on my thanks to all of your team, and whether it be buying or selling, I will definitely consider using your services in the future.

I look forward to picking up the keys on completion.

Thanks again. DG (July 2015)

 


Thank you so much for the help and consideration you all showed at the office in dealing with my recent house sale. Your help and work resulting in my house sale were very much appreciated by myself and my family. Mrs A (July 2015)



 Hi Karen, just wanted to say thank you for the work you did, and your Team, in selling my houses. Great job! All the best, RB  (July 2015)  


After dealing with karen potter estate agent for my recent property purchase I can not recommend them highly enough. They have been warm, friendly and sympathetic when obstacles have come about as well as staying very much professional and with our best interests at heart. This hasn't been the easiest purchase due to various things but karen potter estate agent did everything they could to help rectify any problems that occurred even though they had nothing to do with the actual problems. Great service, will definitely use again. K.G  (July 2015)

 


Thank you KAREN for all the work you put in with regards to the sale of my property. The service provided by your staff was of the highest quality and has to be commended, I would recommend them to anyone who may be thinking of selling their house. Many thanks to you all. R.H (July 2015)



Dear Karen,

Many thanks for all your help in the purchase of our new home.

Your liaison between yourselves and our Solicitor are much appreciated and made the process a lot easier for us as we are still in Spain.

Many thanks

Mr & Mrs G (July 2015)


Dear Karen,

Many thanks for all your help in the purchase of our new home.

Your liaison between yourselves and our Solicitor are much appreciated and made the process a lot easier for us as we are still in Spain.

Many thanks

Mr & Mrs G (July 2015) 
 


The staff at Karen Potter were friendly, enthusiastic and professional throughout the selling process and regularly kept us informed of progress. I am impressed by the number of viewings we had and by how quickly and smoothly the sale was managed. Well done and thanks. AD (July 2015)

 


Dear Karen, Lisa & team,

My husband and I want to thank everyone at Karen Potters, for the excellent service and support you have provided for us, over these stressful months whilst we have been selling our house.

I should also congratulate you. Since you have succeeded where 4 other experienced and well-established Agents have failed!

Ours was a difficult house to sell, we know this through past experience. It is an interesting and pretty old place, but it's situation on the main road narrowed the field considerably.

Your own honest advice about target groups, presentation and realistic pricing was spot on at the outset. This, coupled with the team's dynamic proactivity and consistent following-up is an absolute winning combination and we were reassured and impressed from the beginning, by everyone's open and positive approach.

We wish you every success and continued prosperity with your business in the future Karen. Although in view of your high level of knowledge and skill, and your brilliant team, I would say this is a given!

We have, and will continue happily, to recommend your services highly to anyone and everyone who asks.

Please pass on our thanks and very best wishes to everyone in the office.

Kind regards,

P & D Fox (July 2015)


I found your service most proactive and the way you expedited the sale process was done with the utmost proficiency. I particularly appreciated the weekly updates on how the sale was progressing. My sale ran smoothly from start to finish and this can be attributed to you and your team, who were exceptional throughout.

I will be only to happy to recommend your service to friends and family.

Kind regards M.F. (June 2015)  


Dear Karen,

We would like to thank you and your team for the excellent professional

service we received when selling our house. The marketing was first class

and the house sold within 24 hours. We couldn't have asked for a better

result.

Thanks for everything. M&EJ (June 2015)
 


Your team were very helpful and professional and we established a good line of communication to ensure the sale progressed quickly. They were also very friendly and approachable when we needed to come into the office to do the paperwork.  Altogether it made for a smooth buying process. Mr & Mrs S (June 2015)


We would just like to thank you all very much for all your hard work with both our sale and purchase.  It was very much appreciated and we wish you all the best in your future business. Mr & Mrs L. (June 2015)


We would like to say a sincere thank you to all at Karen Potter for all your advice, help and support during are move.  The sale took a while to go through and complete and it was very stressful at times but we must say you were all so helpful when we rang - we can't thank you enough and would highly recommend you to everyone.  Thank you very much once again. J&K (June 2015)
 


We would like to thank you for all your support with the sale (eventually) of our home. Please congratulate your team on their professionalism, communication skills and advice. They have truly been exceptional.  Mr & Mrs K. (June 2015)


To all at Karen Potter,

Many thanks for all your help with our move to Southport. Best wishes J&K. (May 2015)


Hello Karen,

I would just like to thank you and your whole team for fantastic service I received during the sale of my mothers house. The warm, understanding and professional way you conducted yourself on the first visit to value my mother's property was replicated by each member of your staff on each occasion we had contact. During this period I had problems and worries, as you know due to the nature of the distance I live away from the property, my work commitments and because of the fact my mother has early stage Alzeimer's disease. But each worry and problem was met by a positive and experienced attitude.

You must be very proud of the team you have working with you. I would not hesitate to recommend Karen Potter estate agents to any friend or family I have in Southport area.

Thanks very much,   P.F. (May 2015)                          


                                        
Dear Karen,

Thank you, and your team, for all your help, advice and assistance during our sale.

We tried several other estate agents previously, but you and your staff have proved beyond doubt to be extremely professional and a cut above the rest!

Karen,  thank you so much, you went beyond the call of duty to assist us, on more than one occasion.

We would definitely use your services again and would highly recommend you.

Thank you all.

Best wishes. MN & DG (May 2015)



Dear Karen
 
I would like to thank you and all your staff for all your help in selling my sisters flat.
 
From the first phone call, the advise, marketing and viewings were all carried out very professionally, with care to detail, and I was kept well informed on the progress being made with polite and cheerful phone calls from both yourself and members of your staff.
 
I am very grateful for the very professional service you provided, and the help in the sale of the property.
 
Kind regards and many thanks
K.G (May 2015)
 



Dear Karen

It feels like a big weight has lifted off our shoulders now that the sale has taken place and it has been quite an emotional ride, with both our parents passing away within two months of each other.

From the very beginning you and your staff have been very thoughtful and kind.  You have kept us well informed concerning the viewings that have taken place and provided timely and realistic feedback.  The professional advice you have provided, throughout the marketing and selling procedure of the property, has always been efficient, courteous and consistently met our expectations.

We would certainly highly recommend your company to anyone who is the position of wanting to sell a property as we certainly had had an excellent service.

I would just like to thank you and your staff once again.

With very best wishes,

J.C & GL (April 2015)



We would just like to say how impressed we were with the sale of our property through yourselves. As you know we struggled to sell with other agents and were amazed at how many viewings happened with yourselves.  Everyone we dealt with in your office were very professional and polite and kept us very well up to date with every process.

We would certainly recommend you to others and wish you every success in the future! Thanks again Mr&Mrs W. (April 2015)


Thank you so much for the superb personal attention we received with the sale of our house.  We had a very quick sale and staff kept us informed throughout. The attention to detail cannot be faulted and we would recommend Karen and staff as by far the best estate agents we have ever dealt with in Southport.

Sincerely, F&A Taylor. (April 2015)


We have been extremely happy with the way that you marketed, advertised  and sold this apartment for us, your staff were always helpful, positive and friendly which is important as things can become very stressful at times !

We have already recommended you to friends and colleagues and will continue to do so.

Thanks again,

Mr & Mrs G. (April 2015)


I can't thank or recommend Karen and her team enough!   They sold my former matrimonial home within a very short time and what started out as a really upsetting and stressful experience was made a lot easier by their patience, professionalism and kindness.

Kind regards, L.B. (April 2015)


I would like to thank Karen Potter and staff for the way in which they assisted me during a very long and difficult buying of my flat. They couldn't have been more helpful. Firstly there was a problem with probate then the Lease which took four weeks thanks to a Liverpool Solicitor. I can only recommend the services given to me by Karen Potter and I praise the staff who are a credit to deal with and a big thank you to all. Mr R (April 2015)



Our experience selling out property with Karen potter estate agent has been an easy and quick one, we feel the staff were very helpful and enabled us to achieve a quick sale for a very good price. We would recommend using Karen potter to anyone in the future.

R&A M. (March 2015)



Hi Karen,

Thanks to you and all the staff,

I am delighted that mums house has gone to young first time buyers as I know that they will bring life back in to the house and I'm thinking they will have children. I know you have all worked hard during the sale and the girls have  kept me up to date at all times.

Thanks again, Kind regards, S.M.  (March 2015)


I've been really happy with everything, everyone in your office is lovely. I can't wait to get started on my next property!

CM (March 2015)



It has been my pleasure to deal with Karen and her staff on more than one occasion, and I will definitely be using them for any future dealings in the housing market.  Informative and helpful with a personal touch you don't get elsewhere.

I would recommend them to anyone.

Thank you. S.M. (March 2015)


Dear Karen and all the team,
Just to say a huge thank you for all your hard work in selling my apartment. I really appreciated the friendly approach and your speed in actioning queries and in keeping me informed at all times. It really helps relieve some of the stress.

Thank you again! A.R (February 2015)


Very helpful group of people, kept in touch throughout the purchase of our property.

Regular updates, and information exchange between ourselves and the seller of the property meant that the process was quick and simple.

We made an offer on the property on its second day on the market, Saturday 6th December 2014 which was accepted, and exchanged and completed on the 28th February.

Many thanks.  I.F (February 2015)


Just a note to thank you for the professionalism and advice offered to me during my purchase.

As it has been over 30 years since I last purchased a property there was a few things of which I was uncertain and you guided me in the right direction with a friendly service and communicating responses to my questions very promptly.

With the friendly service offered to myself as a purchaser, I advised my partner to contact you regarding a property sale and as you know, this is currently in the process of coming to the market with yourselves.

I would certainly use your company if I was selling in the future and would have no hesitation in recommending your company to anybody as either a purchase or a seller.

Kind regards J.A.W (February 2015)



Thanks for your and your team’s help with the selling process.

As last time, it all went as smoothly as possible. I suspect you picked a good selling price to achieve a quick sale without losing value unnecessarily. I appreciated the regular updates about progress but did not feel unnecessarily bothered by pointless questions. You, your team and the whole operation are all very courteous, competent and professional. I don’t think I could ask for anything to have gone better. I would use your services again and would recommend you. Thank you!

Good luck with the business; you deserve all success.

Best wishes, C.P. (February 2015)



Dear Ms Potter, as you are aware, the sale of the house has now been completed. I would just like to thank you and your team for the help and support you have all given. You asked me, the first time I visited your office, why had I chosen youselves to sell my house. My answer was, " I want to use a company that will give me a personal attention and not a large major estate agent, where you are just a number" How right I was. Because of the difficulties of me residing in Spain, we knew there would be issues. Your staff have been absolutely superb. The correspondence and regular updates  where overwhelming. If I called your office, there was always a positive response. Once agian, I cant thank you and your team enough for your very professional and friendly manner throughout, kind regards,

E.G. (February 2015)


“When I decided to sell my property I had it valued by three agents, one of whom was Karen Potter.  I decided, however, not to go with Karen as I considered her valuation too low.  Three agents, only one single viewing and nearly 12 months later, I realised that Karen had given me the only realistic valuation of the three.  I, therefore, returned to her, chastened, and asked her if she would (even though I had spurned her!) agree to  market my property.  That she did, and the viewings started immediately; a few months later the sale price was agreed and the completion date has now been set.  At every stage Karen and her staff have been excellent in every way, but most particularly in keeping me in touch and informed, and moving the process along as quickly as can be expected in such a process as selling and buying property.  Highly recommended!”  JH (February 2015)



Dear Karen,

I am writing to thank you for your excellent service regarding the sale of my late father's house.

You and your staff have been extremely helpful, professional, considerate of our feelings, and kept us fully informed of any developments during the sale of his property.

I will be strongly recommending your company, it has been faultless.

Yours sincerely, A.P. (February 2015)


I would highly recommend and thank Karen and her team for the service that they have provided. No matter who I have dealt with,throughout the marketing and sale of my property, all of the team have been friendly, professional and efficient. Promises have been met and I have been kept fully informed of any developments and they have been very supportive in their approach. Thank you for such excellent service!!  A.R. (February 2015)


We have been delighted with your service and that of your staff.  Having had the property on the market for over six months with another agent and having had no communication from them or any apparent interest in the property, we decided to change agents and place the property in your hands.

You immediately gave us a more realistic valuation on the property and we were delighted to have interest shown within the first week or so and for an offer to be placed and accepted within about a month of you starting to market it.

Communication with your office has been excellent throughout, including weekly contact calls even after the sale was agreed - keeping us fully updated on progress.

Many thanks to all your staff. We would not hesitate to recommend your services.

Kindest regards, P.G. (February 2015)


Karen Potter have been tremendously helpful and supportive at an incredibly stressful time and your input undoubtedly ensured a quicker, smoother house purchase.

I wouldn't hesitate to recommend you to anybody. Many Thanks, Mr & Mrs R. (January 2015)


To Karen and team. I would like to thank you all for the first class service I have received. Having had the retirement property up for sale for so long with a previous estate agent, without an offer. It was a great relief to have so many viewings and a successful sale within four months. Throughout this period I was always kept informed by your wonderful team.

Thank you. Mr H. (January 2015)



To Karen and her Team,
Just to say a very big THANK YOU to all of you who helped us sell our home.
Without your dedication and professionalism we would not have been successful.
We will recommend you and can't thank you enough.
Kind regards
R&J W. (January 2015)



We were so pleased with the service from Karen Potter and team, from the valuation right through to the completion, we were kept up to date  via phone calls  and email. With being new to moving and buying a house we had many questions but all the staff were only to pleased to help out as often as was needed! We would recommend them to anyone as buying a new property can be stressful and they made so much easier. Thanks again. T & K W. (January 2015)



Our experience with Karen Potter Estate Agents couldn't have been more positive. From the day that Karen herself came to value our property,  to the completions on our old house and new home (both through Karen Potter Estate Agents).

Karen gave excellent advice on ways in which to make our property more appealing to a wider audience and all of the staff were fantastically supportive throughout the whole process providing regular updates on progress and organising viewings quickly when requested.

The valuation of the property was realistic in the current market and having been on the market with another estate agent for a year previously and only had two viewings it was wonderful to achieve regular viewings and a subsequent sale within 4 months.

S.M. (December 2014)



It is indeed a relief that our Mother's property is now sold.  While it has been a bumpy ride we have much appreciated the support we got from your staff and the communication was excellent throughout.  I would certainly have no hesitation in strongly recommending your company to others. B.B.  (December 2014)


Thank you very much to you and the whole team for helping us through everything- you've been fantastic!
Merry Christmas to you all! S.M (December 2014)



"I would like to say a massive thank you to everyone at Karen Potter Southport for their professionalism, friendliness, flexibility and patience. It made a relocation so much easier and less stressful. We can’t praise them enough and would recommend them to anyone to wants to reduce the hassle of a house move!"  J.D. (December 2014)



 May I take this opportunity to thank all at Team Potter
 As this property market becomes 'Hotter and Hotter'
 I bought three investments during 2014
 Each one bought via The 'Karen Potter Team'
 
They go above and beyond all expectations
So all I can say is,   'Beware of Imitations!'
As Estate Agents go,  you won’t find any better
They are totally professional,  to the letter
 
No Agent works harder for both Buyers and Sellers
A team of hard-working girls, with two 'Helpful Fellers'
As you enter their office, there is always a smile
From a dedicated Sales team,  who all go the extra mile
 
I needed to view an apartment with no time to spare 
But without an appointment, I was not being fair
They dropped everything they were doing to accommodate me
And after a 30 second viewing,  I secured investment No. Three
 
So I would like to send a heartfelt thanks to all Karen’s staff
For helping a difficult client ...... And making me laugh!
And a special thanks to Lisa for not getting the hump
Have a fantastic Christmas .... to both you, and Baby Bump!!!
L.B. (December 2014)
 
 

Hi Karen

As the old Stephen Fry joke goes – “There’s only one thing worse than an Estate Agent – but thankfully that can be lanced, drained and surgically dressed”

However, in this instance, this couldn’t have been further from the truth!

Having dealt with many agents over the years, yours I have to say, were the most polite and helpful with the sale of both mine and my mother’s property’s providing good professional advice (even if not wanted to be heard)

While dealing skilfully with the “stressed” customers you must see daily, never once did I feel patronized or an inconvenience.

I have had nothing but praise and have communicated this to anyone who was willing to listen.

Thanks Again

SW (December 2014)


I have sold my house, which I have lived in for over 40 years. Karen and her team helped me immensly with their proffessionalism and caring manner. I was kept fully informed at every step and felt that I could telephone her office at any time with my numerous questions. My house sold within a fortnight which was wonderful. I am now very happy in my cosy bungalow. Special thanks to Eric who went above and beyond. I would certainly recommend Karen Potter to anyone, wishing to sell their property. MB (December 2014)
 
 

As far as our experience dealing with your team, we have always found everybody very helpful and very pleasant.
The quality of the service from the first visit by Karen,  the photo session, the particulars, the number of viewing and all the ommunication until completion was very good. We would be very happy to recommend your services to friends and family.
Thanks and regards, Mr & Mrs T (December 2014)


 
I would like to take this opportunity to thank you and your team for the professional way they have conducted this sale.

They have been courteous and prompt in responding to my queries and have kept me up to date with emails and calls.  I have never felt the need to chase them for anything. I would recommend your company to family and friends without any hesitation.

May I wish you and your team a very merry Christmas and a happy new year for 2015.

With kind regards, K.K. (December 2014)


I am so very grateful for the high level of support, advice, guidance, competence and professionalism that you and your staff members have shown throughout the process of sale. We were surprised and grateful for the number and regularity of viewings you arranged and for your vigilance throughout the sale process.  The very personal approach shown by all your staff members and yourself made what might otherwise have been a highly stressful experience so much easier.  You certainly earned your commission and I would have no hesitation whatsoever in recommending you to anyone considering selling property in the Southport area. M.D (December 2014)


'I recently had to sell my Mum's property which was a stressful thing for me to do and living out of the area made things more difficult. When Karen came to value the property and explain the process to me i was instantly reassured that i was in 'good hands'.! I cannot praise Karen and her wonderful staff enough. Not only did they find a buyer within a matter of weeks they kept me well informed with the progress of the sale. They managed the whole process from start to finish in a professional yet personal and friendly way. They managed to alleviate any stress i had felt initially and the service they provided was second to none. I wouldn't hesitate to recommend them to anyone and i cannot thank them all enough for their help and kindness throughout. I shall miss their calls now it's all done'!!  R.W. (November 2014)


We recently completed our sale and purchase through your offices and I am writing to say thank you very much for making this task easy and also pleasant, for us.

We did appreciate your frank and honest advice on how to present our house for viewings and your telephone and email system with advice on viewings and appointment times, especially when it got busy with three or four viewings in the same week!

Looking at other properties on Right move/Zoopla, we realised that your photography is of a better quality than most other Estate Agents and, therefore, we would like very much to have the souvenir memory stick of our former home.

You may also like to know, one of our viewers turned out to be a friend.  She and her husband had two young children in tow and she told me how user-friendly she found your offices.

We are enjoying furnishing our new flat and planning the garden.  All our family and friends love it, especially those balconies.

Thank you once again

Yours faithfully,

Mr and Mrs N (November 2014)


Thanks very much for the fantastic service. So professional, efficient yet personal too! Still can't beleive it has gone - the whole process has been a whirlwind thanks to you all! Really appreciate your hard work and commitment. R.W. (November 2014)


I am delighted to say that I have settled very well into my new home and wish to thank you all for the part you all played in this.  You are a fantastically professional group of people and worked so very hard for me especially when my first sale fell through.  I was recommended to use Karen Potter Estate Agents for which I am grateful and will not hesitate to pass that recommendation on.

Very best wishes to you all.  E.C (November 2014)


To Karen Potter and Staff,

We would like to thank you all for the way you have dealt with the sale of our property.  At all times you have given us help and sound advice and have arranged a number of viewings. The staff have been amazing.

Now our bungalow has been sold and we are so glad that we came to you!

Mr & Mrs H (October 2014)


Thank you for all of your work selling my property. From first contact to completion you looked after everything in a professional and friendly manner, taking away a large part of the stress of moving. I would recommend to anybody thinking of selling to put everything into your capable hands. R.S (October 2014)



To all at the Karen Potter team. Thank you so much for all of your help during the last 12 months and the sale of our home. You have all been fantastic and a great support to us. We will certainly be recommending you all to our friends and family.

Thanks again, C&L K.


  “......your staff have been helpful, courteous and efficient throughout the process” M.L. (October 2014)


Thanks for your help with our purchase, our original sale collapsed but your team were very supportive and managed to keep the purchase “on hold” while we sorted out another buyer and we are delighted with the outcome. Joan was a pleasure to deal with!

Cheers, CA (October 2014)


Dear Karen, Kim and all staff who helped sell my property. Thank you! From first viewing to completion - 5 weeks! Brilliant. Thank you again. I applaud your professionalism. Best wishes C.C. (October 2014)



As buyers we very impressed with the constant contact from a very experienced personnel. At all times very pleasant and helpful whenever we had a query or a problem. Thank you. Mr & Mrs O (October 2014)



I have not dealt with a friendlier more professional estate agents in all my time looking for homes. Nothing was too much trouble and everytime I called the ladies and gents at Karen Potter, they could not do enough for me.

Top class people and a top class service.Would highly recommend to anyone.

Steve from Ainsdale (October 2014)


Thank you so much for your email-the experience of letting mum's house go to pay for her continuing care has been emotional for both of us however the service we have received from all of you has made the entire operation easier.

We can only describe you all as friendly,helpful,but still very professional .Each time I spoke to either Joan,Sharon or Kim they knew exactly who I was and all the information I required was at the tips of their fingers!We would not hesitate in recommending you to anyone else as you've all been brilliant from day one.

 We would love the portfolio on a memory stick of mum's house as it was our family home for so long- in fact we remember it being just a plot of land before building took place!

I was also really impressed with the professionalism of the photographer on the day she met me to do the portfolio-the end photos were a credit to her.

This feels like the Oscars!

thank you all so much and just keep doing what you're doing- it is spot on!

Thanks again LN & AP. (September 2014)


Dear Karen and all the team!!!

I sold my house very quickly with yourselves in March, a quick and painless undertaking...who says moving hose is stressful??? I have taken my time to find a new home for my family, so I was delighted when the house we chose was for sale with Karen Potter, as this made the whole process easier. Thanks again, PS (September 2014)


I had my house on the market earlier this year and wasn't getting any viewings, so I contacted Karen Potter, Karen came to my home and explained why she thought i hadn't had any viewings, I found her DIRECTNESS and HONESTY refreshing. I did the LIST of jobs she left me with, once done, Karen put the house on the market and within a week we had 5 viewings, and an offer!!!! both Karen and her staff were professional, helpful and nothing was ever to much trouble for them. I can see why Karen potter estate agent is the most successful in our area.  basically SHE KNOWS HER STUFF!!!! I wouldn't hesitate to recommend Karen Potter estate agent to anyone who wants to sell a property. THANK YOU KAREN AND YOUR TEAM.. you are the best. CH (September 2014)



To Karen and Team,

Just a little note to say thank you very much for all your help selling our house. Very grateful for the way you handled the sale.

Best wishes, Mr & Mrs J Kyle. (September 2014)


To Karen and all your staff,

Thanks very much for all your help and support selling our house.  Mr and Mrs S.


I have been very pleased with the service you have given during the sale process.  You and your team are doing an excellent job. JC (August 2014)


To Karen and Staff,

Thank you very much for all your help and advice on selling our property. We found all the staff to be very helpful and pleasant. If we need to sell in the future we would certainly use your services again.

I highly recommend you as Estate Agents due to the efficient and professional manner in which you operate. Mr & Mrs R. (August 2014)


Our experience selling our property with Karen Potter and her staff was extremely professional and we were treated with courtesy and honesty.

We have had dealings with other estate agents in the area both renting for a short period and then buying a property and they were not in the same league. We would and have reccomended Karen and her team and will continue to do so.

Regards

C & M B (JUly 2014)


Hi Karen,

We have been very impressed with the quality of care and effort you took in making sure that not only were your client's interests well looked after, but you kept in touch with us the purchaser. Regularly ringing for updates from us allowed us to ask questions about issues we were either unfamiliar with, or concerned about, and your staff's willingness to either answer there and then, or ring back after checking with your client made the whole process much less stressful for us. Your staff are 'great' and totally professional yet still retaining that very personal and friendly touch that is needed in this kind of work.

Yours sincerely, S &BV (June 2014)
 


Thank you for the service you provided when selling my house.  Your staff were professional, efficient, helpful and friendly at all times. BM (June 2014)


I would like to thank you and your team for the successful sale of my deceased father's property. Living 250 miles away, I had to rely on your agency for a number of issues. You handled everything in a very efficient, cheerful and professional manner. Any little difficulties were swiftly resolved, and communication was excellent. Thank you once again. Regards, KM


When in the summer of 2013 I placed my property in your hands it had already been on the market with a Southport Estate Agent for nearly 2 years.

You brought a much needed impetus to the business of marketing the property at a realistic price. Immediately I was impressed with a range of possible purchasers visiting the house and felt that I was being given the personal attention such a service demanded.

Throughout the period of marketing the house I was kept in touch with the progress being achieved and although the price was gradually reduced to stay in line with the market I never felt neglected by you or your staff.

Fortunately earlier this year you found a suitable buyer and thereafter the sale proceeded without a hitch to a satisfactory conclusion.

Thanks to you and your staff, I am now settled in Norfolk near my son and looking forward to living many years in my new environment.

Sincerely, JB (June 2014)


Marketing great, Dianes advice and cheery manner brilliant, all in all supportive during a difficult process.

Kind regards, M.P. (June 2014)


I have found Karen potter's staff to be very polite, professional and informative when selling my property.
 
As for Karen herself, well she is a star and her ethos is reflected within her staff.
 
The whole team took over my worries and concerns leaving me with a stress free experience.
 
Ladies I salute you all and have no hesitation in recommending Karen Potter and her excellent team to handle the sale of your property.
 
With very best wishes, B.W (June 2014)
 


"As a buyer I was well impressed with the professionalism of all the members of staff I dealt with and should I ever decide to sell then 'Karen Potter' would be my first port of call" R.W. (May 2014)


Right from the moment Karen came to the house to value it to the moment I handed my keys over the service I received from everyone at Karen Potter was exceptional.  The whole team are trained to extremely high levels of customer service, nothing is too much bother.  Quite unusually these days the computer system the team uses works to the customer's needs.  Friendly, cheerful service delivered in a professional way.  I put my house on the market at the end of February and handed the keys over on 23rd May - the whole thing was smooth and wonderfully uneventful!

Thank you :-)  S.T  (May 2014)


Hi, Karen and Team,

We have recently completed a back to back sale and a purchase using your services.

I felt it necessary to personally thank you for the wonderful, efficient and personal service you and your team provided, making the whole process go so smoothly, and all within three months. We hardly had time to think, but perhaps that was a good thing?

The quick sale and indeed our purchase, I am sure, was a lot to do with your companies policy to price realistically, offering an attractive and honest sales presentation with professional quality photographs, (thank you Lisa).

 


We know now why there are so many KP sales boards in the area with SOLD written on them. J&J A (May 2014)


I am very relieved that my mothers property has completed. I enjoyed meeting you and I found you and your staff to be very professional and friendly. JH (May 2014)


We found Karen Potter Estate agents staff to be very helpful and approachable, Especially Nicky who dealt with most of our purchase. Communication was excellent and we are both very happy with the service we recived as first time buyers.

Many Thanks to all staff involved for their role in our purchase.

GB & WM (May 2014)



Just like to say a big thank you for all the negotiations in selling our house recently. We were more than impressed with the efficient and professional service you provided from the initial marketing meeting to the handover of the keys. The whole team displayed a friendly, helpful and dedicated attitude which helped to guide both us and prospective purchasers through the selling process.

Kind regards, C&P B (May 2014)


Thank you to all the team for getting my sale to completion, I know it was long & difficult at times but Iam happy with my move. I would always recommend Karen Potter Estate Agents to anybody. Thanks again, NP (May 2014)


To Karen and your magnificent team,

We are so grateful to you all. Thanks so much! Love and Best Wishes CP & PW.(April 2014)


To all the team at Karen Potter,

Thank you so much for all your hard work and most of all for remaining positive throughout. We are so glad to have finally completed! V&D R.(April 2014)


From start to finish, my experience with Karen Potter was always positive

and helpful.  They marketed my property well and I felt that I got a good

price for it with their help.  Communication was always discreet and timely.

I couldn't be happier with them as an agent. SA (April 2014)


Hi Karen and Team

AI write to thank you all for all the help and support we received in the recent purchase of our new house from you.

Your team could not have been more professional and courteous, no wonder people say you are the best in the town!

Regards

R&P.J(April 2014)


Dear Karen, Di, Kim, Nikki and all the staff,

Thank you all so much for your support and patience with selling our home. You have been a lovely agency to deal with. Without all of your help, care, professionalism and sensitivity to our over panicking nature and apprehension we would have certainly been nervous wrecks!

Thank you so very much for all you and your fabulous team have done. Best Wishes, K&P T. (April 2014)



Dear Karen and Team

Thank you for assisting in the sale of our property, we were a little disheartened when we came to you as our property had been on the market for over a year with another agent with not one viewing ....after 1 month we had an offer accepted ...well done

Thank you. P (April 2014)



Dear Karen,

I saw this card and thought of you! Please thank your staff for their outstanding efforts on my behalf. JB (April 2014)


To Karen and all the team,

Thank you for all your help in finding us our new home. Your help and advice throughout the purchase has been greatly appreciated.

Best wishes

A&D C (April 2014)


I just wanted to say a great big thank you again in dealing with my issues in the way you did. In a very professional and thoughtful and caring way, it meant such a lot.

If you can pass a message on to your band of nice people and of course to yourself.

Again many thanks does not seem enough but that is all I can say.

Yours thankfully. Anon (April 2014)


Dear Karen and ALL the staff at KP,

Just a note to say thank you to everyone at KP for their professionalism, support, AND caring and friendly attitude during the selling and purchasing of our homes.  Just one day after we decided to put our house on the market with KP we had a stream of interested/prospective purchasers and within one week we had received four offers and two offers at the full asking price.  What more could we ask for??

Karen is straight talking, decisive and 100% clued up on the property market around the Southport area and we would definitely recommend using her agency to anyone.  ALL the staff in the office were continually helpful, supportive and kept us in the loop at every stage of our sale and purchase.

There is certainly no messing about with this agency; they will promote and sell your house and find you the house of your dreams too!

Well done!

CH (March 2014)


Dear Karen,

Further to completion of my flat, I wanted to say how pleased I have been with every aspect of your work.  All of your staff are polite, approachable and thoroughly professional and the promptness with which a buyer was found was most welcome! many thanks once again. I would unreservedly recommend your services to anyone. BW (March 2014)



Dear Karen

I highly recommend Karen Potter, The Estate Agent.  The staff are all professional in manner but friendly at the same time. Karen’s clear and decisive suggestions of ways to improve chances of selling my late Mother’s flat were very helpful, as it had been on the market else where for some considerable time without success and with few viewings. I was pleased with the work carried out by workmen found for me by Karen and for her efficiency and help in organizing and overseeing this, as I live far away from Southport.   The sale of the flat seemed to be promoted whenever possible by the ladies in the office and I was kept up to date with email notification of viewings and phone calls with feedback and kind encouragement afterwards. There were over 21 viewings in the 7 months that it was marketed by Karen Potter.  Any queries I made were always swiftly answered.  All this was greatly appreciated.  Thank you.  JAH (March 2014)


Well, 6 months in the making but we are finally nearly there!!  Can you thank everyone in the office, including yourself, Kim, Lisa, Sarah , Karen etc for all their help and support during the long wait for this move.  You have all been really really supportive and kept us informed all along the way.

Regards CH (March 2014)
 


You recently took charge of the sale of my mother’s bungalow and I found every aspect of your service to be professional, supportive and user-friendly. You and your staff gave helpful advice, the sale was set in motion quickly and efficiently and I was given frequent, relevant up-dates. I was kept informed of visits to the property and found it extremely helpful to leave these totally in your hands. Your members of staff were unfailingly cheerful, polite and skilled in dealing with my enquiries and they made me feel a valued client. The rapid sale of the property was due in no small part to the efforts and expertise of yourself and your colleagues. Thank you.

C.W. (March 2014)


"Karen Potter Estate Agent's is in our opinion, the leading agent in Southport and beyond when it comes to property sales. They are friendly, direct and highly experienced with fantastic local knowledge and an innate ability to connect buyers and sellers. Their new sales office on Hill Street is ideally placed for high visibility and maximum impact - setting them apart from other more dreary and traditional estate agency firms. Moreover, they know how to sell, using leading edge marketing techniques utilising professionally taken photos and colourful plan layouts to really give properties the edge. This is why they managed to sell our home within two weeks of placing it on the market over Christmas. Could not really ask for any more than that...!" L.A. (February 2014)

 


It took just 5 months for Karen and the team to market our property to completion. The team are always extremely helpful and always knew what stage we were up to with our property. We thought the property was marketed really well with great photographs and a realistic price was provided. We had moved from a previous agent after 18 months of not having much success and within 2 months with Karen we had received 2 offers on our house. They are very organised with the viewings and we love the idea that both the buyer and seller get emailed confirmations each time a viewing is to take place. Karen and her team handled all our viewings which took allot of the pressure off us.

We would 100% recommend Karen Potter to anyone selling a house.

Thank you again, you have all been fabulous and have allowed us to buy our beautiful new home.

K&I (February 2014)


To Karen and Team,

Just a short note to thank you for all your help during our recent sale and

purchase.

The whole team have been superb,  always friendly and helpful, always acting

in a highly professional manner.

Our experience with the company has been first class and we would have no

hesitation in recommending your services to friends and family.

Thanks again,

C&SL (February 2014)


To Karen and Team,

Thank you all for all your help and assistance selling our house. All the team are always extremely helpful and we would highly recommend your Estate Agents.

Thank you again. IM & KR (February 2014)


To Karen, Di, Kim, Nicky, Lisa, Sharon and staff at Karen Potter,

Thanks a million for all the help, support, advice and kindness you have shown mw and mum in the sale of our property on Moss Lane. It has been a very traumatic time for me having to sell my Dad's ancestral home! The house was bought from Meols Hall in 1850 formerly a gamekeepers cottage!! 3 generations of my Dad's family have lived there and I was born in the front bedroom! On a happier note, I cannot thank you enough for everything you have done for me. Mum and I are looking forward to starting a new chapter in our lives.

Love and best wishes K&J.

p.s. YOU ARE THE BEST ESTATE AGENTS!! (February 2014)



Dear Karen,

I would like the thank yourself and your staff for your professionalism from my first meeting with yourself at my parents house, which was empty as my Dad had moved into sheltered accommodation and my Mum had died some time earlier, to being kept updated usually by LIsa. Also it was a great help to us that your staff showed prospective buyers round. There was no shortage of potential buyers and several people made offers, in fact in just over a month from going up for sale we had a buyer.

I would certainly recommend you to anyone wishing to sell a property.

Thank you for all that yourself and your staff did for us.

D&D P (February 2014)


To Karen, Lisa, Diane, Kim and staff,

Thank you for your professionalism from the start when Karen came out to view our property, to Lisa and staff keeping me updated on events.

Thank you from D&D.P (January 2014)


Many many thanks for your help in selling our property. It has been a tough time but made easier by your support. DW & AH (December 2013)


Dear Miss Potter,
I wish to record my appreciation of how the recent sale of our property was conducted.
In the first instance, the efforts of yourself and your staff quickly secured a prospective purchaser where other agencies had failed.
As you will recall many difficulties and delays were encountered during the legal procedures and I feel sure that but for the perseverance of your office the sale would have been lost.
It was most reassuring to receive regular updates of progress made and your staff are always most pleasant and efficient.
I have no hesitation in recommending your services to others.
Yours sincerely,
BM (December 2012)


Dear Karen,

I am delighted that you and your team have sold my property.  I would like to take this opportunity to thank you and all your staff for their efforts in selling the property.  Every member of your staff have shown great enthusiasm for their work, they have always kept me and my solicitor in touch with any developments, and have been consistently extremely pleasant in their telephone manner.  It has been a pleasure to deal with them at what is a very worrying time. You can be proud of their efforts. I have, and will continue to recommend you to other people.

All good wishes to you and your staff for Christmas and the New Year.

AW (December 2013)


Dear Karen and the team,

Just a note of thanks for all your help and assistance in selling my late Mothers flat. I have to say that it is now 2 years since I lost my Mum and after being let down by a private buyer and then two other estate agents who made lots of false promises, we have finally completed with your help.

You did not go for the false claims or prices, you told it me how it was, and after re-carpeting on your advice I am now happy that the flat is finally sold. If only I had come to you first. Can I also add that your team are so friendly and helpful and nothing seems too much trouble for them, they deserve a rise :)).

I would not hesitate to recommend you to anybody selling their property. I only wish I could say the same about my Solicitors.

LB (November 2013)


Dear Karen,

Many thanks to you and your team for selling my Mum’s house after she passed away. You and the team were always extremely professional, friendly and helpful, keeping me informed of progress at all stages during this difficult time for me. I would recommend you to anyone without hesitation!

Regards

D B (November 2013)


We have known Karen for some years as she successfully sold our last house, so it was a natural choice to approach her to repeat the exercise this time. We had some intense discussions regarding pricing and Karen’s positive and businesslike approach to the selling of houses soon brought us to an acceptable price at which to market the property. Whilst we expected to have to wait many months to find a successful purchaser, we were delighted when Karen advised that she had received an offer after just 6 weeks marketing. The staff at the office were first-class and the sale has proceeded to a successful exchange of contracts, with completion in a couple of weeks time. Karen Potter does what it says on her door - she sells houses! Don’t go anywhere else!

A&S S (November 2013)


Living at such a great distance from the property required to be sold, my brother and I had to select a local estate agent we felt able to trust.

Karen Potter presented as a person who not only proved utterly trustworthy but also very helpful in so many ways we had not really thought about.  Her guidance and kindness was has been much appreciated by us.

Regards

C.P (November 2013)


Thank you for your good wishes about our new home. We are very excited about our purchase and we are sure that we will be very happy there.

I have to say that you and your staff have been tremendous in ensuring that our proposed purchase went ahead as quickly as possible despite some initial problems with the seller which threatened to torpedo the whole purchase process. I know your tenacity and professionalism was responsible for getting things sorted out quickly allowing our proposed purchase to proceed. We hope to complete on 2 December just five weeks after first viewing the property.

I have no hesitation in saying that we will personally recommend you to any of our friends who may be considering selling  their home.

Good luck with the business!

Best wishes,

P&M B (November 2013)


To Karen and Team,

Thankyou for putting up with us!

Love A & C P x (November 2013)



Karen Potter Estate agents is a breath of fresh air.

From Karen’s no nonsense yet witty approach, to the office staff’s calming, friendly and always professional manner.  

The staff are fantastic and are a credit to Karen and themselves - they do truly have your best interests at heart and do not see problems only situations that need a fresh look at.

From viewings to second viewings, to offers and buyers who pull out for stupid reasons!  They kept this couple very calm, especially when dealing with buyers estate agents.  Making glaringly obvious the differences between estate agents.

I do recommend a visit to the office just to play with the lego!  Nothing too much trouble.  

Now happily moved I cannot impress how important it is to at least have a valuation to compare to others agents.

HB (October 2013)


To Karen and all the staff,

Thank you for all your help in the selling of our house. We cannot believe how quick it all happened but it really couldn't have gone any better. Best Wishes, R&H K.


I would have no hesitation in highly recommending Karen Potter and her team for their professional and friendly approach to selling houses. They were the only agents, who gave honest, constructive feedback on things to do, to show the house at it’s best.

The details were beautifully prepared and well presented. Viewings were arranged quickly, feedback was obtained promptly and was meaningful and valuable.

Within weeks we had accepted an offer and Karen and her team were equally efficient in seeing the sale through to completion.

Thanks to you all for sterling work. DE (October 2013)



....the service provided by Karen and her team was first class, even to the extent of chivvying up the solicitor at one stage! Again many thanks. Mr & Mrs B MBE (September 2013)


I've tried to think of the best part of Karen Potter The Estate Agent and it is quite simply "everything". I would not hesitate in recommending you if asked and you have always been helpful and the service has always been delivered with a smile. BF (September 2013)


It’s understandable why the process of selling a property is rated as one of the top ten most stressful life events preceded by death , serious illness and divorce. Add that to an economic crisis, freezes on mortgage lending, a downturn in property prices and a wealth of apartments on the market in Southport  this was going to be a very challenging task. Despite trying two other agents with little or no interest, the decision to switch to Karen Potter turned out to be “The right Move” if you’ll pardon the pun.  Whilst realistic about anticipated asking prices against original valuations, the team have been proactive in their approach in helping us secure a sale. Having found themselves in some “unusual”  unforeseen circumstances like our experience and finding themselves caught up in the middle of some rightly anxious buyers and concerned solicitors, despite the numerous enquiries they had to deal with towards the end of the selling process they remained professional,  friendly and helpful. I would recommend them highly and feel that some of their less proactive competitors could learn a lot about their customer focused approach.

 regards SP (September 2013)



Your firm provided me with updates as to the progress of the sale as and when they occurred.Each and everyone of your colleagues were polite, and very helpful, especially when we called in.

Coming from the lake District the direct contact gave me up to the minute information that I was able to pass on to my wife's family; thus keeping everyone in the picture.

I would not hesitate to recommend you company to anyone wishing to buy or sell property in the Southport area.

With all good wishes

GST (September 2013)


Dear Karen

You wanted some feed back on how well you did with the sale of the above property.We were very pleased with how quickly and efficiently you dealt with the sale after we informed you that we wanted to purchase the property.

We were also pleased with the way you answered all our questions on the phone and you phoned us back very quickly with answers to sort out the problems.

We would like to thank you for all your help it has been greatly appreciated and all the staff we have spoken to have been very polite and helpful.

Thank you and see you on Monday to collect the keys

Best wishes E & S Phillips (August 2013)


Dear Karen Thank you for the service you offered and rendered. You have a very proffessionaly run office with delightful and friendly staff I found efficiency at all times. The photos' of the property were really very good.All around you did an excellent Job of selling the property for me thanks again    (Your just what it says on the Tin)  Regards S.W (August 2013)



With regard to your professional Estate Agency services when selling my property I must say that I found you and your staff very friendly and extremely efficient and the property was sold in under three months. This was after around three years of trying to sell with three other different Agents without success.

As you know there was a hitch in the proceedings which resulted in the planned completion date not being met until three days later and I was very grateful for your personal intervention to smooth over a very difficult situation with my prospective buyer.

Many thanks to you all.

Yours sincerely, H.C  (August 2013)



Dear Karen and the team,

Many thanks for selling the property for me. It was a pity I did not do it sooner, your service, updates and e-mails kept me informed and we had a buyer sooner than I expected. I found your company on the internet and placed the property with you based on sellers feedback, I was not dissapointed, living so far away we needed a reliable company and you fulfilled all that. I would certainly recommend you. Many thanks CT (August 2013) 


To all the fabulous team at Karen Potters's Estate Agents, Ya're Amazing!!!! Thank you all so much. Enough said! Big hugs to you all from Mr and Mrs S. (August 2013)


We would like to thank Karen and all her staff for dealing with the sales of our properties in a very efficient and effective manner. We were pleased with the immediate follow up after viewings and the regular contact until the sale completed.Always found all the staff very pleasant and most helpful. Would always recommend as an agency. Mr & Mrs B (August 2013)



Karen and the team have sold several properties on our behalf. They are simply the best agents by a mile: why? They do exactly what they say, keep you informed all the way and nothing is too much. I wouldn't dream of using anyone else. KD (August 2013)



Hi Karen,

Thank you and all your staff for your help and support through what had become an extremely stressful and anxious time for me and  my daughter - until we were introduced to you.

Our property had been on the market for over 3 years and although we had constant viewers traipsing backward and forward through our home none were in a position to purchase.

With your advice, knowledge and expertise we secured a sale within 3 weeks of marketing with your.  Your staff are a credit to you, always  kind, understanding and courteous and even though we were with you for a short period of time they knew us by name and the background of the matter, which made us feel secure and welcome.

I know your business will grow from strength to strength, which is richly deserved due to the hard work and dedication of you and your wonderful staff.

Once again thank you for everything you have done for us.

Kindest regards and warm wishes, C&A T (August 2013)



Having dealt with another well know estate agents in Southport and not being at all happy with the service, dealing with Karen Potter was like a breath of fresh air. Karen is extremely professional, friendly and efficient, as were all the other staff members I dealt with. We were also very happy with the quality of photos and marketing materials put together to sell our house. I have recommended Karen Potter to friends thinking of putting their house on the market and I will certainly use this estate agents in the future. A first class service. S.B. (August 2013)

Dear Karen,

Your office staff have been extremely helpful at all times whenever I have requested information regarding my purchase.

If I ever wish to sell/purchase in the future I will give you a call immediately to handle my affairs.

Thank to you all especially Kim and Catherine.

 

Kindest Regards, M.T. (August 2013)


In what can be a stressful and at times frustrating experience, our recent house move was made all the more bearable by the help and support we received from Karen Potter Estate Agents and their team. As our buying agents, they kept us up to date with progress at every stage. Proactive and conscientious in their approach, they were ever mindful of our needs and offered advice and information throughout the process. Crucially, whoever we ended up speaking with on the phone, they were always fully appraised of the progress of our purchase, resulting in us being able to have our questions answered quickly and succinctly. Their friendly manner and genuine passion for what they do made the whole experience easier and we would have absolutely no hesitation in using Karen Potter Estate Agents when we next move house.

Mr and Mrs A, Southport (July 2013)


Karen

Thanks for all your work marketing my late Mum's apartment. Your team were unfailingly available, efficient, kind and supportive throughout. I've never had anything like that kind of service when selling property previously and I recommend you and yours without reservation.

I'd rather have the Mummy than the money of course, so its all a bit sad. Sure she would have wanted a higher sale price, but she hasn't experienced the current market. I hope the buyers recognise they have a bargain!!!

Best wishes

NM (July 2013)


Dear Karen

Many thanks to both you and the “team” for all your help in selling my late Mother’s property….

You were always prompt at informing us of viewings, feedback and offers. Selling a home is not the happiest of pastimes especially in these circumstances but I have to say thanks to all of you it turned out to be much less stressful than we anticipated and the whole process from going on the market to completion taking the relatively short time of around 11 weeks.

 Your advice and expertise in the market sets you apart and we are very grateful for all your help….

Wouldn’t hesitate to recommend you to others….

Thank you

J. & M. L. H (July 2013)


Having found it necessary to sell a local modern flat I contacted Karen Potter and arranged for it to be viewed and marketed.  Although I had to wait a little time, it was well worth it as Karen Potter gave a lot of advice and even moved furniture around so as to present a better photo. I was kept informed by text or telephone on viewers and their comments.  I found the professionalism and efficiency second to none and highly recommend that you contact Karen Potter if you have a property to sell or are considering purchasing one.  I don’t think you will be disappointed. L.R.M (July 2013)


Dear Karen

I would like to thank you and your team for selling my house so efficiently and speedily.

My experience of estate agents in the past has been less than satisfactory, but I can honestly say you are by far the most effective, pro-active and most approachable. What a great team you have behind you, nothing was ever too much trouble, and they kept us informed all along the way. I will recommend you highly to anyone who asks me !

I wish you every success in the future.

Sincere thanks again and best wishes

D and J R (July 2013)


I would like to thank everyone at Karen Potters for their assistance in selling my property. With twelve viewings in two weeks and then a sale I am delighted with your service.

You kept me regularly informed about the progress of the sale and were always professional, informative and friendly. I would certainly use your services again.

Many thanks P.H. (July 2013)


My mum is now happily settled in her bungalow and is enjoying not having to climb stairs!
We were both more than happy with the service you provided in relation to the sale of her house. All your staff are courteous and professional and it was a pleasure to deal with them. I was informed each time there was a viewing and given feedback afterwards.  your service has been great and your staff dealt very sensitively with my mum who was a bit stressed about the situation (and also quite deaf!). Many thanks, J.J. (July 2013)


“I am very pleased with the service I have received from Karen Potter Estate Agents. From the beginning, Karen’s dynamism and experience were clearly going to be an asset in achieving a good sale price in a short time. She also seems to have selected and trained her team well to give friendly, professional customer service. I was regularly updated about viewings and offers, through e-mails and phone calls, with an appropriate mix of the two to give a personal but not intrusive service. Having had recent contact with other Southport estate agents whilst buying a property, I am also particularly impressed with the quality of the sales particulars provided by Karen and of the company’s website. A successful sale has been achieved quickly as a result of these factors; I would happily recommend Karen’s services.” CP (July 2013)



I have just bought and sold through Karen Potter The Estate Agent and can only say how very happy I’ve been with all my dealings with them.  Everyone is friendly, approachable and professional and their marketing is targeted and, as a result, effective in achieving the best results in the timescales given.  I have absolutely no hesitation whatsoever in recommending Karen and her very capable team.  Thank you! LH (July 2013)


We recently had occasion to use the services of Karen Potter, in the selling of our property, usually this is a stressful and worrying time. Not if you use estate agent Karen Potter and her staff.

I cannot praise them too highly. From day one, with advice from Karen on what to do, to obtain a quick sale.  Her staff, keeping me informed at all times,with their polite, friendly but professional manner, even when I was in Hong Kong.

Karen has passed on her ability to the staff, to go the extra mile for their clients,ie Clive obtaining the gas and electric final readings for me.I do have one complaint regarding this company, a major one, that is, they are based solely in the Southport region and not the whole country.

Thank you all for making the selling of our property a stress free and no worry experience.

Anybody wishing to use an Estate agent in this area should contact Karen Potter and then relax.

Regards to you all

JM(June 2013)



To sell my house in under a week must be some sort of record.  Of course all the team pulled together to vet the new buyers so there were no hitches along the way.  The whole experience was very helpful, understanding and most of all, professional in every way.  Thanks once again.   C.B (June 2013)


 Dear Karen and her Team,

Thank you very much for selling our property within 1 month of putting it on the market.

The advice you gave at the outset to spend some money modernising and updating the property proved absolutely correct and what was even more impressive was your help in suggesting workmen to do the work (big thanks here to Roy) and your offer to oversee the 7 week programme since I lived some distance away.

From start to finish you and your Team were exemplary in your customer service with nothing being too much trouble. We would not hesitate to recommend you as the only choice when selling a house in the Southport area and we wish you and your Team all the very best for the future.

Kind Regards

RS and AS June 2013


Dear Karen and staff,
 

thank you for all the help in selling our property, we are very pleased with the service that you and your staff have provided, we will be highly recommending your services to anybody that need it, we where kept informed with everything that was happening and a quick phone call to the office and the staff where always very polite and happy to help, another big thank you
 
kind regards,  Mr and Mrs L (June 2013)


Dear Karen,

I am delighted that  the sale is complete and all went according to plan.

I would thoroughly recommend you  to  anyone who is buying or selling a property.  The service that you offer is excellent from start to finish.

The preliminary meeting was handled efficiently and with care and thought, given the circumstances of us selling the property.  From  that first moment everything was taken care of.   All rooms were measured, photos were taken and we were given details promptly for us to check over.

All the viewings were handled by the agents and we received feedback after each viewing by email and phone.  This was almost immediate and the fact  that  the information was emailed, made it easier to keep a track on how many viewings there had been.

We were kept up to date when several people requested 2nd viewings. We also liked the fact, that  we did not have to be personally involved with the viewings, as the house was empty. As soon as an offer was made we were contacted by mobile, which meant we were never kept hanging on for news. Once an offer had been accepted, we were kept up to date with phone calls on a regular basis, right up to the point of the contracts being exchanged. We have found all the staff at Karen Potter very helpful.  All were excellent and the whole experience has been made the least stressful as possible.

Thank you very much again  for all your help, we really do appreciate the fact that we did achieve such a quick sale.

Kind regards and best wishes,

Yours sincerely, CR (June 2013)


Thank you so much for all your help, you have been amazing. Thank you from KR (May 2013)


Dear Karen & Staff,

We just wanted to say a big "thank you" to all of you for selling the house so quickly. The service you provided was excellent (as we both expected) and we look forward to doing business again with you in the future. J&A S (May 2013)

 


Dear Karen Potter and Staff,

Just a little note to say thank you all so much for your help. You have all been very professional and understanding of my situation and I really appreciate the time and effort you put into helping me sell the flat.

We got there in the end!

Best wishes to you all,

Yours sincerely, JB (May 2013)


Dear Karen, 
Now that contracts have now been exchanged, I would like to thank you and your staff for all your help over the last year. 
There have been many disappointments along the way, and at times I thought that I would never be able to sell the property, but you and your staff kept me going.  I would particularly like to highlight Lisa Pimlot's assistance, she was always there with an encouraging word and happy outlook for the future of the sale.

I doubt that I would have received the same excellent service from any other Estate Agent.

Best wishes for the future of your business, BH (May 2013)


Having not moved house for 28 years we both feel fortunate that the house we wanted to purchase was being sold by estate agent Karen Potter. Neither of us would have had a clue which estate agent to use so it seemed appropriate to sell our house through them as well. Speaking personally I always thought that the price a house was being sold for by estate agents was a bit of a lottery-think of a number and double it!? Not so. The price we discussed and arrived at was carefully judged where we knew as sellers that we were getting a fair price AND at the same time would attract a buyer. We advertised our house in the first week of 2013(not always the best time of year-just after Christmas) and within 4 weeks of the “for sale” sign going up, had received an offer which we accepted. In turn, our offer for buying the house we had seen was also accepted.

The process of buying and selling was undoubtedly helped by a friendly, efficient and most professional of staff which even included a visit from some of the office staff to see our house, so that they could give at first hand their view of our property to any prospective buyers.

We as buyers/sellers cannot have asked for better customer service- which in 2013 up and down the country in various guises is not always favorable, and can thoroughly recommend Karen Potter estate agents.

Yours Sincerely, B&J S (May 2013)


To Karen and all your lovely staff!!

Thank you all so much for everything. You have all been so helpful and always friendly. "Karen Potters" is definately the best choice of Estate Agents.

Kindest regards, D&P W (April 2013)


'Our thanks to Karen Potter and her team for helping us fulfill our moving dream!' J&G W (April 2013)
 


"Inclusive service backed up by a professional team.  Good advice at all stages and worked for benefit of client. Will be using them again"

AE (April 2013)


Dear Karen,

Karen Potter and her staff are understanding,  courteous, helpful and very pro-active.   I was impressed by the way they always kept me up to date with what was happening with the sale of my home and my experience of this Firm was extremely positive and I have, and will in the future, recommend them.

 Kind regards, PB (April 2013)
 


After six very long years of trying to sell my late parents apartment, appointing and terminating 3No. estate agents, getting fed up with having to contact them all the time for feedback and advice etc. I discovered that an apartment had been sold in our block by Karen Potter after a relatively short time on the market. With nothing to lose I contacted Karen and arranged a valuation in early January 2013. I found her to be very professional and knowledgeable, but of course I was sceptical as I told her “with all due respect I have heard it all before”. She made a promise to me there and then that she would sell the apartment. She advised some cosmetic changes such as new floorcoverings, decoration etc.  which unbelievably no other agent had. The property was marketed when the works where completed at the end of January 2013, works she organised at very competitive prices and with excellent tradesmen, and today 10th April 2013 we have completed on the sale just under the market price.

I would have no hesitation in recommending Karen and her team. I did not have to contact them once as I was kept fully informed at all times. My only regret is that I was not aware of her sooner. To coin a phrase “she does what it says on the tin”

F.O (April 2013)


Karen, just a few words to thank you and your team at Karen Potter estate agents.

 In the sale of our home,.

Our house was up for sale with 2 other estate agents for some considerable time ,with no results.

That was when we got in touch with you, within a few months, we had a buyer.

All the way through the transaction, you and your team handled the deal with great care and in a very professional manner at all times, Keeping us fully informed.

I would have no hesitation to  highly recommend your company to anyone selling a home in the Southport area.

Kind regards T.H (April 2013)

 


We got there in the end!

Many thanks for your help and all your efforts. OD & PC (April 2013)



Karen Potter’s feel for the local housing market inspires confidence and in our experience her intuitive approach and advice has enabled our aspirations to be turned into a reality – a standing start to completion in three months, Christmas to Easter, is a worthy testimony to this.

MAP  Shropshire (March 2013)

 


Dear Karen and the girls,  

Thank you all so much for your help in selling our property.  Nothing was too much trouble and after every viewing you kept us up to date with events.   You all  dealt with the sale efficiently and kept us informed every step of the way and we would have no hesitation in recommending your Company.

Thank you so much. JC (April 2013)


“The service I have received from Karen Potter Estate Agents has been first class from start to finish. Prior to this purchase my previous experiences with Estate Agents had been incredibly underwhelming. I considered  Estate Agents to be, “All the same.” That said the team at Karen Potter have been responsive, personable, prompt and professional throughout the transaction – they have been a pleasure to deal with. If I was buying or selling a property I’d hope to use Karen Potter Estate Agents again.”

Regards, J.O (March 2013)


I'm very happy to recommend your company. The key reasons being

1) the website, compared to some of your competitors, is a joy

2) everyone I spoke to was friendly, professional, relaxed but focussed 3) communication was clear, early, and to-the-point.

KT (March 2013)



We used Karen Potter to help sell my parents' house after they passed away.  Karen and her team were not only very kind and supportive to us at a very difficult time, we also felt from the outset that they would do their best for us.  They gave us honest and realistic advice about how to sell the property and the state of the local market, as well as guiding us through the ups and downs on being part of a chain. They were also proactive at every stage.  We never needed to chase or felt forgotten.  They were always on the phone updating us and pushing to find us a buyer.  We thought they were professional throughout and couldn't recommend them highly enough. 

Woolfall Family, Southport (March 2013)


Hi Karen and Team (Especially Kathryn),

Thank you so much for the friendly and professional way you dealt with the sale of my property.

My house was on the market for quite a while with a previous Estate Agent, during which time I had very little feedback.

The sale was made more difficult as the buyer was from abroad, but you managed to deal with any problems that occurred by communicating with the buyer on several occasions.

We will be more than happy to recommend Karen Potter Estate Agents in the future.

Thanks again JAW (March 2013)



I would not hesitate to recommend Karen Potter Ltd to anyone seeking to sell their home. Having been on the market for almost 6 years, Karen Potter not only found a buyer for our property within months, but also kept in touch regularly and answered all our queries promptly and efficiently. An excellent service. V & V D (March 2013)



To Karen and her team.

What can I say? There is only one estate agent to go to in Southport if you want a professional, efficient, competent service, delivered in a friendly manner by a team of people who practise exactly what they preach.

Full marks all round from how to present the property to its best advantage to what would be a realistic price in the current climate and, most importantly, regularly keeping in contact and updating me even at times when nothing much was happening. It is so refreshing to meet such straight talking, reliable people in a business that notoriously does not have such an approach. You tick all the boxes – and more.

Heartfelt thanks, PC (March 2013)


 I found your team very helpful and friendly. I can't thank you enough for helping me find and secure my forever home. We've done roaming!  The anchors well and truly sunk!

Many Thanks, KB and family (February 2013)


Thank you ever so much! We couldn't have wished for a better estate agent. Many thanks, P. (March 2013)


Having moved in to our house 18 years before we were unaware of the active estate agents in the Southport market. We met with a number of agents and on meeting Karen were impressed with her ability to see our house as we did from the moment she first walked in the front door to the day of completion. Karen and her brilliant team were excellent throughout the whole process. Karen has built a team that is professional, able, competent, ethical focused on customer needs, accurate in their assessments, helpful, supportive and fun.

The market decides on the selling price and Karen's team helps with everything else. We have recommended them to all of our friends and will continue to do so.

Thank you Karen and team,

Best regards SFP



To Karen and Staff,

Thankyou so much Karen, you and all the staff are great, very helpful and we recommend you to everyone.

Best Wishes, N&C Roberts (February 2013)


Dear Karen and Team,

I would just like to write a few words regarding my experiences of selling my parents home with yourselves. I found the whole team to be very professional and efficient, Karen offered advise on several occasions which was very helpful. If there were any queries these were answered very quickly and nothing seemed too much trouble. It was hard selling the family home I had known for 45 years but Karen and the team were sympathetic to my feelings which was appreciated. All the team were very friendly without being too pushy and I would not hesitate to recommend Karen Potter Estate agents to anyone I know who is thinking of selling their home.

Kind Regards, JH (February 2013)


Dear Karen and Colleagues,

Just a quick note to say thank you so much for selling our home. After almost 6 years we didn't think it was ever going to happen but since changing agents, you provided a steady stream of viewers - one of which finally decided to buy. Hurrah!

Thankyou for all your hard work and for being such nice people to do business with. Mr and Mrs D (February 2013)


Dear Karen and all at the office,

Thank you for inviting me to feedback on your services. I am delighted to do so as I felt that my dealings with your office were excellent from start to finish. I see from your other feedback that I am not alone in feeling frustration with some of your competitors who made life quite difficult for me during the past 4-5 months. I’m sure their clients would be shocked to learn that their agent had misled buyers or simply not been cooperative with them, this approach doesn’t sell properties in the long run. By contrast, your staff have been a pleasure to work with, consistently good communication, friendly and helpful at all times, never need chasing and aren’t pushy. Eric was wonderful when showing me around properties, always punctual, helpful, great sense of humour and completely professional. The office ladies were always approachable, followed everything up, and were always able to strike the right balance between friendliness and professionalism. When selling a property, it pays to be mindful of how agents treat buyers, especially in current market conditions. Your people have the balance right. Buyers know you are working for your vendors, but it makes all the difference to be treated with courtesy and in a straightforward manner. Trust and reliability are everything in your business, and sadly, these qualities are not usually associated with estate agencies. If I were selling (or buying again!) I would have no hesitation with using your services, and I am very glad to have purchased through your office. Many thanks to all, and the very best of luck to you Karen in building your business.

CK (February 2013)

 


Hi Karen,

Since instructing Karen Potter's to handle the sale of my flat, I was impressed with the ongoing contact that I received.

Throughout the process, even when there was nothing to report, I received regular telephone contact from the staff (namely Katherine & Lisa) to acknowledge this and discuss the situation generally.  The benefit of this was that you didn’t feel that you had been left in the lurch just because there happened to be no movement in the housing market at that particular time.

Once an offer was put in on the flat, I was pleased with how the sales process was dealt with.  I was kept appraised at every opportunity and it helped alleviate any of the pressure that you feel in situations such as these, when as soon as an offer is in, you want it finalised.

All contact from the staff has been more than courteous and I don’t think they could have been more helpful.  Finally it was good to meet Katherine eventually when I handed the keys in.

Many thanks to all at Karen Potter’s for seamless assistance in this transaction.  I’d have no problems with either using you again or recommending you.

Kind regards, GF (February 2013)


Your service was friendly and professional and, most importantly, you listened and acted on what was said. I always felt informed at every stage and in control of what was happening. All you staff had time to speak to me and I never felt rushed or that I was a nuisence.
Thank you. FG (January 2013)

 


The service you have provided has been excellent. You have kept us informed of any developments and there has always been someone available to deal with any enquiries we have had. Thank you. YW (January 2013).


Thank you to all the staff for the service you provided in selling our flat.At the outset we received a realistic valuation, not a figure to compliment our ideals. This realistic price enabled almost thirty viewings, before the sale was secured.

There were times when we were despondent wondering if we would ever complete, however the sales team were continually positive and enthusiastic, and rightly so.

It is reassuring to find a team who are professional, genuine, reliable and conscientious.

Once again thank you everyone, we know that we chose the correct estate agent and would not hesitate in unreservedly recommending yourselves.

Thank you. W & YS (January 2013)


We would just like to thank you and your great team for all the help and advice whilst selling our property. From the fab photo's that you took, to your team keeping us informed at every stage, all of which was done in a very friendly but professional manner. If we ever move house again {which we are not!! } we would not hesitate to contact you. We would like to wish you all the best for 2013 - hope the new offices are working out!

Best wishes, T & D H (December 2012)



As a buyer we found your staff extremely helpful very informative & prompt in replying when we requested information or wanted to make viewing appointments. Eric who showed us around the house on 3 occasions was an asset to your business nothing seemed to much trouble for him - very prompt & didnt make you feel like you were rushed to view.

Thank you, R & C H (December 2012)


I have very recently purchased a property through Karen Potter Estate Agents and found it to be a refreshingly straight forward experience.  As a buy-to-let investor I regularly deal with Estate Agents.  Many of the agents I have dealt with do not make it easy to view properties being very limiting when it comes to available time slots etc.  I have on many occasions expressed interest in properties and never heard back from some agents.  I am pleased to say that my experience with Karen Potter was very different to these other agents.  They seem to have the balance right, keeping me updated about properties but not pestering or pushing, doing all that they can to make viewings possible and responding to my enquiries quickly and efficiently.  When the time comes for me to sell a property I will certainly have full confidence in asking Karen Potter for their help. 

Many thanks,  SS (December 2012)



Dear Karen & Staff (especially Katherine),

I would just like to say a big thank you to you all for getting me through the purchase of my house.  Everyone I spoke to in the office was always very helpful. If they said they would call me back they always did and I did not have to chase for information.

I would have no hesitation in recommending your agency to anyone wishing to either sell their home or purchase through you.

With thanks AH (December 2012)
 


Hi Karen,

Just a quick note to thank you for all the hard work put in by you and your team in selling our property. It must have been one of the first to complete from your new office in Hill Street (which looks great!!).

We were amazed by how many viewings you arranged in the first two weeks that the flat was on the market and the buyers were one of these.

You have always kept me fully informed by email and phone during the selling process and I have valued your advice when I have to make decisions.

There is no doubt that I will recommend your services to anyone who asks and will certainly ask you to sell my house when the time comes to fulfill my wife's desire to start a new (retired) life in Dorset !!

Kind Regards RD  (November 2012)


Dear Karen,

Thanks to all of you who were involved in this sale. This was never going to be an easy process given how tough the market is and the circumstances being complicated by me living out of the area. Thank you for sorting as much as we could via emails. This was an enormous help and made the process so much more efficient.

 

The regular phone calls/emails to update me on progress were timely and helpful and you never made me feel under pressure. Nor did you leave me wondering what was going on.

 

I'm afraid estate agents get some bad press and no doubt this can be justified in some cases, but not in your case. I would not hesitate to recommend you to anyone selling a property in Southport.

 

I wish you all the very best and good luck in a tough market.

Thanks again. Kind regards, AH (November 2012)


Hi Karen and Team,

We would like to extend our most grateful thanks to you all for your help in selling our home.  Once again Karen, you provided your professional, but friendly and -most importantly - personal advice which of course we accepted willingly.  Within two days of our property appearing on your website, we had two viewings booked. The first one of those was our buyer...who promptly offered the full asking price !  Six weeks later found us moving to our new home and here we are, thrilled to bits! 

We are happy to recommend Karen Potter Estate Agents (and have, several times now).

We wish you the best of luck in your own move to Hill Street and look forward to seeing that little Smart Car in the window !

Best regards, B & G T (November 2012)


Dear Karen,

I would like to take this opportunity to thank you very much indeed for the help that you and the team have given me to sell the Flat at a time that has been very difficult for the housing market. I am actually surprised and delighted that we achieved the sale as quickly as we did considering. I know that this was largely down to your approach and the persistence of your team who also kept me fully informed throughout. It was literally a pleasure doing business with you. Please pass on my thanks to all concerned.

Regards, MK (October 2012)


Dear Karen,

I would like to thank you for the smooth and efficient way you dealt with the sale of my mothers apartment. From the very start of the selling process and our first discussions, the whole experience has been totally stress free. This is down to the professional and friendly manor from both you and all of your team, and that we where consulted and kept fully informed regularly at every stage during the whole process. 

 

You and your team came highly recommended by more than one person and I would highly recommend you and your team to anybody that wants to deal with a professional company.

Thank you all once again. SG (October 2012)


Very pleased with the service you provided. Really pleased with the way you described the house and gardens which I'm sure enticed the viewers. This is the 8th house we have lived in in 60 years of marriage and your description is the best we have ever had.  Thank you. M&DG (October 2012)


Dear Karen & Colleagues,

We are writing to express not only our relief but our gratitude for all your help and understanding in securing the sale of our property.  You have all acted and treated us in a professional caring manner with great efficiency.

We also need to thank you for listening when the stress got too much and we thought all was getting out of hand, but calmly you said it would all be ok in time, and it was, thank you.

You came to us from a recommendation and we would have no hesitation in passing on our recommendation to others.

R&JH (September 2012)


Dear Karen Potter and the team,

As I entered the sale of my late mum's flat with real trepidation: everyone I talked to told me I would be lucky to sell at all in such a depressed market.  Nothing could have been further from the truth.  With Karen Potter's professional expertise and friendly enthusiasm, the flat was marketed very swiftly and effectively.  In a week from the property being on the website I had a viewing which later led to an offer. In fact, by the time the potential purchasers came back with their offer I had another excellent offer to consider. Given the warnings I had about the difficulties I would experience selling the flat, I was amazed at the number of viewings by potential purchasers already vetted for their ability to buy.   Because Karen Potter and her team only showed the property to serious potential purchasers this meant I didn't lose time dealing with time wasters. 

The entire team were consistently up to date with developments on the sale process of the property - every conversation is logged on the computer which entirely avoids misunderstandings.  As a stressed seller, nothing is too much trouble for the negotiators - in fact, the entire team are calm and patient and all have an intelligent approach to every query however small.  There is never the feeling you are bothering the team with unnecessary queries as everyone understands and is sympathetic to  the stress that buyers and sellers undergo.  

At the valuation stage, Karen Potter offered excellent advice on ways in which I could optimise the presentation of the flat for sale.  This included minor repairs that I hadn't noticed needed doing and which once attended to made a huge difference to the look of the property.  There is no doubt at all that this advice on presentation was instrumental - along with  realistic pricing - in getting a rapid response leading to a sale.  From the introduction of the property on the websites to completion of contracts took   5 months - just incredible -  and my family are delighted I commissioned your wonderful estate agency.           

SM (September 2012)


Dear all,
Thank you so much for your perseverance in selling my property and achieving such a good price in a difficult market. Communication between your staff and myself has been excellent, and whoever I spoke to  on the phone from your office was always up to date on the situation.
I do think cream cakes are in order, but I know you are already about to receive some from another satisfied customer!
With best wishes, LJ. (September 2012)


I would definitely recommend Karen Potter and her team.  I received feedback from every viewing I had even if there was no feedback to give.  I had to chase my previous agent for feedback.  On average I received one viewing per week with Karen Potter whilst with my previous agent I had one per month.  Assisted viewings were done any day of the week whereas with my previous agent this was only on offer two days per week.  Karen is honest in telling clients what she thinks properties will sell for rather than starting at a higher asking price and receiving no viewings.  All staff were an excellent help to me especially Di, she is a credit to the team. GM (September 2012)


To all the ladies at Karen Potters,

Thank you so much. The experience of selling a property with you exceeded my expectations.  Professional and friendly from start to finish.

NB (September 2012)


Hi Karen and team.

Can I thank you all so much for both the friendly and professional way you dealt with the sale of my property. And I felt that all your staff on several occasions went the extra mile in the process. This is commendable as on one occasion they helped communication with the buyer, when our solicitors couldn't seem to get it together - this helped the end process substantially. I will be thoroughly recommending your services to colleagues and friends. Good wishes for the future and best regards, DN (September 2012)


Dear Karen,

I would like to thankyou on behalf of myself and my brother for all your help in selling our property. You and your staff were so efficient, helpful and very pleasant. You kept us well informed and up to date with everything at all times.  I cannot praise you enough, you are a wonderful team. Thankyou once again. BS (September 2012)  


We'd both like to thank you and your team for excellent service both on the purchase and the subsequent sale. We particularly liked the informal, but professional straight talking and the fact that you listened to what we wanted and responded appropriately. Once we had a buyer the sale wasn't quite as quick as we hoped but I think we can blame the solicitors for that and without your help I suspect they may have procrastinated even longer! JD (September 2012)


"I've been delighted with the service received from Karen and her team throughout the period of selling my home.  Initially Karen provided sound advice on how to optimise my house to attract interest and I have no doubt in my mind that this was a major contributing factor to selling my house within a few weeks of it being on the market.  Karen and her team then kept in touch right throughout the sale process making it as painless as possible. I have no hesitation in recommending her services and I'm sure I will be using them again in the future" . MS (September 2012)


Hi Karen,
 
'My house was on and off the market for a total of three years. Within a week of it being put on the market with Karen Potter I had accepted an offer. Throughout the whole expereince I always found all the staff to be extremely helpful, friendly and courteous. Correspondence with them was always prompt and they constantly updated me as to the progress of the sale. I would have no hesitation in recommending your company'
 
Thank you for all your help, LH. (September 2012)


Dear Karen & Crew,

I'm delighted to be writing to thank you all, now that i'm settled in my new home.  There just aren't enough superlatives in the dictionary to describe how effective you all are.

You made the sale of my house appear effortless, in fact, from initial consultation to moving out was a smooth, worry free transition I feel privilaged that you handled the process for me.

My very best wishes to you all. D I (August 2012)


Dear Karen,

I  just wanted to thank you in writing for all the help yourself and your staff provided during the sale of my house.  After bad experiences with previous agents, it's always a worry using someone new,  but my mind was quickly put to rest and I would happily recommend your services to anyone who asked. I will certainly be using you again for my next sale.  Thank you again, SM (August 2012)



Throughout the process of finding and securing my new home I have found the objective & thoughtful guidance of the team at Karen Potter extremely helpful. They have been only too happy to help me whenever, and however many times I’ve needed help both over the phone and in the branch. In liaising with both sets of solicitors and the vendor they have been quick and informative, explaining the numerous protocols involved in buying a house. I received all paperwork the next day and have felt confidant and secure with them at every stage of the transaction. When visiting the property I never felt rushed, under pressure or sold to, which only made it so much easier to make the right decision. Would I recommend Karen Potter to other first time buyers? Definitely. Would I buy my next home with them? Yes. A great experience to start me off on the first rung of the property ladder. Thanks so much. J.Y.(July 2012)


Dear Karen,

I have managed to rent my property so I would be grateful if you could remove this from your sale list. I would like to say thanks for your all your hard work and would to say I was very impressed with all your service and staff, from past experience with a few estate agents yours has been by far the best. Thanks again, L.C. (July 2012)



In Praise Of Our Estate Agent

As the dust settles and we wake up at a motorway service station on the first day of our new life we’ve time to reflect on the events of the past couple of months.

It’s just 76 days –only eleven weeks – since we arrived back from the caravan to find Karen Potter’s For Sale board outside and, in the current housing market, that has to be something of an achievement.

They say that selling houses is a matter of the 3Ps – Price, Preparation and Presentation and we followed that philosophy with a vengeance with the Preparation involving researching what had been happening in the local housing market of late and which agents were selling the most houses. A few years ago For Sale boards around our area were rare sights and went down almost as quickly as they went up; but over the last couple of years they have been going up and staying up resulting in a forest of boards around Churchtown and very much a buyers’ market.

Preparation involves Presentation. We paid a handyman to tidy up all those little jobs we meant to get around to. He came and re-grouted tired tiling, he fitted brand new taps in the kitchen and cloakroom, he repainted a couple of rooms, he repaired a damaged front door (first impressions matter) and worked for us for about a week. Marion bought new towels for bathrooms and specimen plants for the porch and conservatory to create a wow factor. We bought new external lights to fit by the front door and colourful new kitchen storage jars and a coffee machine to brighten things up. We de-cluttered by removing most of the family photos to make the house neutral.

As further Preparation we needed to research prices and, using Zoopla, Rightmove and many other sites we checked out asking prices and sold prices over the past few years. It was scary as, not only were asking prices way down on their peak, the number of houses sold in our price bracket was miniscule – we realised we were facing a challenge.

So now we were all set to choose an agent. We drove around the area to see what names where cropping up on the rare SOLD estate agents’ boards; and one name kept cropping up regularly – Karen Potter.

We then looked at the quality of all the local agents’ websites and narrowed it down to three. Karen Potter was in the three so not only did she have the most SOLD signs but also had one of the top three websites. We asked all three agents to visit. They all loved the house (and though I say it myself, it is a lovely house) and they were all keen to sell it. Two agents were convinced that they could sell it easily; Karen was realistic and felt that, whilst it was a great property, we had to understand the market. Three valuations duly followed. Before they arrived Marion and I had come up with our own price. Karen’s valuation matched ours. The others were £10,000 and £25,000 higher. None came close to recovering what we had spent on it but we spent it to enjoy the house not as an investment.

When you have the chance to receive an extra £25,000 there’s always a temptation to run with it but we’d bought a property in Suffolk and didn’t want to be stuck with two and, however confident that agent was, we didn’t see many of his SOLD boards around.

So we gave the sale to Karen Potter and I have to say that we were extremely pleased with the results. She took over what seemed like a hundred photos and included plenty of them in the selling particulars. She was extremely professional in her presentation and (a very nice touch I thought) sent around her sales team to get to know what they were selling.

But it’s a buyer’s market and buyers are thin on the ground. We’ve spoken to sellers who have told us they’ve had just a couple of viewings in a year and we didn’t expect a flood. But we did get a trickle and, while we were away at the caravan in May, one of Karen’s team showed our eventual buyers around and the rest, as they say, is now history.

I can’t praise Karen Potter and her team of efficient young women enough. They presented the property well, they followed up every viewing with feedback, they contacted us every week to discuss progress, they showed people around the house and sold it, they were there to act as go-betweens when we had some trivial legal snags holding things up and were even there for a sympathetic hug when I handed the keys in having left our lovely house for the very last time.

If you’re selling in Southport you really don’t need to look anywhere else. J & MB (July 2012)


To all at Karen Potter..

 Thank you all so much for your help with the sale of our property.  At times we thought it would never sell. We thought we would have to "give it away".We followed the help and advice you gave us and it seemed that hardly a week went by without Karen Potter arranging viewing's, of which you promptly kept us informed.The feedback from those viewing's was a great help to us in understanding peoples perspective of the property but your continued effort in marketing the property and your exceptional help and advice meant the house finally sold.

You where highly recommend by a friend and I have to say my daughter works at a Southport solicitors and as a firm they  would not hesitate in recommending you to people.

I as a seller would say to anyone looking for an estate agent, you will not find one with as much knowledge of the Southport area, nor one that could possibly give as much helpful advice, from the minute Karen comes to look at the property for the first time to the final exchange..A BRILLIANT service, but more important exceptionally helpful, approachable, and friendly members of all the Karen Potter team.

Yours most gratefully Mr & Mrs N. (July 2012)


In today's market few people can hope to see a sale in just three months from initial advertising to completion, much of that time taken up with the necessary exchanges between solicitors.  That it came about in the sale of my house was entirely due to the efforts of team Karen Potter.

From the initial approach where a realistic appraisal of the market and a sensible offer price was a decided the whole process was taken over by K P.  In fact I moved away from Southport within days of putting the house onto the market and thereafter relied entirely on Karen and her office staff to act in my best interests.  This they did without fuss, briefing me almost daily on the progress of the impending sale and reporting back on every visit to the property from potential buyers. When an offer on the property had been accepted the office staff acted as the conduit between the eventual  purchaser and myself, sparing each of us, I suspect, the possible discomfort of face to face negotiation.

All this I suppose could be expected of a first class agent but it was the additional aspects that impressed.  Having her staff accompany the buyer to the house whenever an exploratory visit was required and reading  gas, electric and water meters on completion day, perhaps a small service in itself but an essential element as far as I was concerned.

 

From start to finish the whole process was completed with a quiet air of efficiency - no drama - just a cheerful rapport established with the office ladies and never the slightest doubt that the sale was being pursued in my best interests.

I shall never need to use Karen's organisation again  but I am grateful to everyone concerned in the sale.

Especial thanks to you. Every best wish,  JR (July 2012)


To all the staff at Karen Potter's. Many thanks for a quick easy sale.  AW & Family (July 2012)



To Karen, Nicky, Lisa, Kara and especially Di, the biggest thank you ever given, for your professionalism, patience and tenacity in the VERY difficult and stressful sale of our house, we were let down close to signing of contracts, not once but 3 times, definitely a case of 4th time lucky. Di kept me sane with her wit, understanding and friendship. We are now, after 2 years of trying to sell and with over 40 viewings-------------whew!!!!! ensconced in our gorgeous new home, thanks to you---------------the SUPERGIRLS.
Thanks again girls.
H&S M.(June 2012)

Dear All,

Just a short note to thank-you for recommending John McDowells removals to us.  They did a brilliant job, and despite the heat, nothing was too much trouble, and by the time they left we felt quite settled and everything was in the right place.  We have a very difficult access and Steve had to reverse down a steep slope and then a narrow 100 yards stretch to the house.  A very nice touch was that Dave came round the night before to check that we were ready to go, which gave us a confidence boost just at the right time!

 

Hoping all is well with you all, and thanks to you all once again,

 

T & J W (June 2012)


To Karen and Staff,

Thanks so much for everything.  Best wishes to you all, love K, R & M P (June 2012)


Dear Karen and all staff,

Just to say a Very Big Thank You to you and your splendid team for successfully securing a buyer for my house,  and getting to the stage of signing the Contracts....and all done so professionally and with such efficiency......It was the greatest of pleasures and a delight dealing with you and your ever so warm and friendly girls ..... Nikki, Diane and Lisa,  who made the whole procedure so easy and hassle free,  and despite the large number of clients on your books made me feel so special and individual from beginning to end.

Thank you all again and may I wish you and your company continued success for the future.

Yours sincerely MK (June 2012)


Dear All,
Thank you so much for all your help with selling our house.  We had been on the market for 9 months with another agent,but  with only 3 viewings, even after dropping the price.  Although we had to drop the price again, with you action was swift.  You were open over the Christmas period, and we had 2 viewings that week.  A further three viewings and we found a buyer who had viewed over the christmas week.  You all were extremely helpful with the difficulties that followed and we are due to move on thursday. 
We found your service to achieve a sale very efficient, and the follow up to every viewing was so different from our original agent. 
Thank you again for your support,  
T&J W (May 2012)
 


To Karen and Staff,

Thank you for everything you did for me.

Best Wishes, CS (May 2012)


This Client had particularly difficult circumstances surrounding his sale.  So much so that when he came into the office after completion to say thank you, we couldn't resist giving him a cuddle.  We then received this:-

To Karen, Lisa and the Team at Karen Potter,

Thanks again for all your work on the sale of my property and taking some of the pressure off. I'm sure "XXXX & XXXXXXXX" (Estate Agents) don't do hugs!

Best Regards,

CW  (May 2012)


Dear karen,

We were very happy with the service your company provided during our recent house purchase, in partciular:

1. Prompt response from your staff regarding our offer and during negotiations

2. Friendly communication from your staff throughout the purchase

3. Helpful assistance by your staff re achieving the completion date we requested

4. Helpful response from your office re a slight problem at the property after the completion date ( leaking pipe). We have since used your recommended plumber to carry out additional work and are very pleased with the quality of his work.

Regards AB (May 2012)

 


Dear Karen and your fabulous Team,

From the outset when I put my property on the market with you (after being on with another agent for over a year with only ONE viewing in all that time), you have worked tirelessly at promoting and marketing it. This, together with the invaluable advice you gave regarding the presentation of the property for marketing purposes, generated numerous viewings in only a few short weeks before a buyer came along.

On the day I accepted my buyer’s offer, I found a property (also marketed by yourself!), viewed it (in my lunch hour!), fell in love with it and had my offer accepted that very afternoon!! 8 weeks later and I am very happily settling into my lovely new home.

The conveyancing process was not without issues and difficulties. However, your team did their utmost to keep things moving forward - keeping in constant contact with solicitors - and were efficient and professional throughout. And even when things got a little fraught, they kept me on an even keel with their friendly and calm approach at every step (bless them all for putting up with me!).

I cannot thank you and your staff enough for helping me through what is normally one of the most stressful events – moving home. From start to finish, for both sale and purchase, your service has been exceptional and I have recommended you to everyone I know, whether they are considering selling or not!

All in all Karen, your service is second to none, your staff are absolutely fantastic and you have my sincerest very best wishes for your continued success. 

Warmest regards to you all,

SM (May 2012)


Dear Karen,

I would just like to take the opportunity to thank you and your staff for all your hard work over the last year. We have been really pleased with how everything has been handled and we would have no hesitation in using your services again in future.

 It has been particularly helpful for me,  with not having a district office in the area,  that we can really trust you to get on with everything and keep us informed.

 Thanks again for all your assistance with the sales, it’s been very much appreciated.

 LC  (May 2012)


Dear Karen and The Girls - not forgetting Eric,

Thank you for all the help of the sale of my property.  You have all been very pleasant and informative with all of my enquiries.

Thanks again. IG. (May 2012)


To Karen & Staff,

I would just like to thank you all, so very much for selling my property. Having been with a few other Estate Agents in the past, I can only say that I would highly recommend 'Karen Potter' Estate Agents - your attention to detail is absolute.  Every member of staff I have spoken with were very pleasant, helpful and very efficient.

Many thanks to all of you.

Best wishes. LD. (May 2012)


From start to finish you and your excellent staff have been wonderful.....my flat was not an easy sell but you handled it well with true professionalism whilst maintaining that important personal touch. A job well done ....

 I am most grateful!! With best wishes, PBS (April 2012)



From our first meeting with Karen to the completion of our sale we have been impressed with the professional service provided by Karen and her team.  We received regular emails with details of viewings and follow up phone calls providing feedback after the viewings.   We moved to Karen from another estate agent based on the recommendation of a friend and found the whole experience a lot more managed.  Information, feedback and support were readily available without any chasing which was very different to our previous agent.

We would wholeheartedly recommend Karen and her team.  DS (April 2012)


Dear Karen

I would like to state with complete honesty and sincerety that the service provided by you and your team was absolutely fantastic. Considering that the house was only on the market for seven weeks before you sold it for me speaks volumes for the abilty and professionalism of your company. The whole experience was seemless and I would have no hesitation in recommending your agency to any friends or family in the future,

Once again, thanks a million for everything. Regards D & G W (April 2012)

 


Karen, Further to my phone call to your office I wish to take the above property off the market as my husband has had to re-locate to another area at short notice with his job. I have been impressed with the level of service you offer so when we decide to put this property back on the market I will definitely use you again. Many Thanks KC (March 2012).
 



Karen,

The process of selling a property is never an easy one.  It is especially difficult when it is part of the probate process following the death of a loved one.  The prospect of selling a family home and the work required to empty the property, clean and prepare it ready for sale is a daunting one for any family member,  especially when located a distance from the property as we were and having two children to drag around.   We are so glad we chose Karen and her team to handle our sale as they helped to guide us through the process from start to finish.   When they could see we were struggling to prepare the house for sale,  the team made available their extended network of trusted contractors including surveyors,  house clearance specialists and cleaners all of which delivered an unbeatable quality and price for the services offered.  Throughout the process Karen and her team have been attentive and proactive, chasing all parties involved to keep the process moving, making this a truly personal service, one very much appreciated under the circumstances.    Having moved several times in different parts of the country, I can honestly say that the service we received from Karen Potter and the team, both in the office and from the extended team of contractors, is second to none.

Many thanks, CW (March 2012)


Just to say thank you so much for all your help in our purchase of our new home. It is a great house and I am sure we will be happy there as the previous owners obviously were. We have already started putting our own stamp on it before moving in this weekend.  Please thank the staff  that dealt with it all. I shall be recommending your agency. V, D &  GW (March 2012)


To Karen and all the girls in the team - A great big thank you for all of your hard work and professionalism, it was really appreciated.  All the best for the future. J & E H (March 2012) 


The service we have had from yourselves has been professional and first class.  Next time we decide to move or sell a property we will be coming to you. Many thanks for your swift and efficient service. S K-J (March 2012)



Dear Karen and the Team,

We would like to thank you following the recent successful exchange of contracts of our new home. As first time buyers we were both anxious about the whole process of buying our first home but there was really no need as your team have been absolutely fantastic. We are more than happy to recommend your services to anyone and once again many thanks, LC and PH. (March 2012)


Thank you so much for all your help and support. CS (March 2012)

 


Dear Karen,

I was very happy in your handling of the sale of my house.  I had used another estate agent and had no responses for 6 months but within a week I had my buyer - also thanks to your staff who are all very friendly and helpful.  I would have no secound thoughts about using you again thanks again.

SA (March 2012)


Dear Karen & Team

Many thanks for a smooth transaction.

J, V & JP M   (February 2012) 


Thank you so much for being my samaritan, your support was greatly appreciated.

BG (February 2012)


Dear Karen

You have just sold my Mother's house and I wanted to take this opportunity to thank you for your professional approach to the entire transaction. Your communication was first class and most appreciated as I live in Canada.

I had previously marketed the property with another Agent but had received your name from a number of friends in Southport over the weeks and you came highly recommended. You inspected  the property and gave suggestions as to how the presentation could be improved and then embarked on an intensive marketing campaign to find me a buyer.

I appreciate the house was far from easy to sell for various reasons but, despite this, you organised and carried out over 30 viewings, each time giving me valuable feedback and constructive advice as to what course of action to follow to get that sale.

Thank you to the Team at Karen Potter The Estate Agent.

Kind regards

D V E  (February 2012)


To Di, Nikki, Lisa & the team at Karen Potter,

We just wanted to say thank you so much for all your hard work, positivity and energy in helping us with our purchase! We are both very impressed by your efforts and knowledge. You've made an ardous process much easier.

Many thanks

J&G  (February 2012)


Dear Karen,

Just a few lines to say how we appreciate your help in selling our house.  Over the years we have moved house in various towns but have never experienced such help that we have had from you and your team.

From the time you visited us on that first day and given us the benefit of your experience we have felt confident that we were in the hands of a wise and helpful professional.  This has been the case throughout the whole operation and we send our grateful thanks to you and your team.

Every success to your enterprise in the future.

Yours sincerely,

A and D S (February 2012)

 


I have been extremely satisfied with the service that you have provided relating to my purchase, your staff are outstanding in  their customer care. With hindsight I wish I had put the house I was selling on the market with you. Thank you does not seem enough for the wonderful support I received.

 

With kind regards

BG (February 2012)


In purchasing an apartment in Birkdale, I found the team at Karen Potter to be at all times efficient, knowledgeable, courteous and upbeat.
Contact from the team was always excellent,  and there was never a problem with their internal communication.
In short, very satisfied!
EJ (January 2012)


Dear Karen and Colleagues,

Thank you for all your kind assistance through our journey to finding a new home. From viewings with the lovely Eric, to the negotiations with your wonderful staff,  we have been provided with an exceptional, friendly 5* professional service. I would without doubt recommend your services to anyone looking to buy or sell a property. I can assure you if we were to think of moving in the next couple of years Your estate agency would be our first and only point of contact.

Best wishes to you and your colleagues

Joyce Boyd  (January 2012)


I would like to thank all the staff, they have all been so helpful and professional at all times. We had this property for sale with another local agent for over 12 months and couldn't sell. It has only taken you 12 weeks from start to finish.

Once again many thanks, PL on behalf of FD&D  (January 2012)


Dear Karen and Staff,

I write to you following the recent successful exchange of contracts of my new home.  As a very busy person I have be most impressed with all your friendly, helpful and above all, professional advice and assistance from start to finish. I would have no hesitation in recommending your services to anyone else.

Kindest regards

LM (January 2012)


Hi Karen,

Further to our telphone conversation on 3rd January 2012, I hereby give notice of taking the above property off the market, this is because of personal reasons.  You acted brilliantly and professionally for me whilst my house was on the market and therefore I would use your services again when the time comes.

HW (January 2012)


Best wishes to you and all your staff for the New Year and thanks for the friendly and efficient way in which the sale of the house was dealt with, it was much appreciated.

AG (January 2012)


Hi Karen

It will probably be very busy when we move out of the flat and we will probably not have time to call in, but I would like to thank you for your work on the property.  As sales go it must be one of the easiest but I have no quibble with your fee.  Out of three agents we consulted you were the most enthusiastic and knowledgeable about the type of property and its market value.  Without going into details your valuation was significantly higher than the other two.

Thanks again

Best regards

MP (December 2011)


Would just like to say big thank you to KAREN an all her team, especially DI an ERIC, for helping us through a sensitive sale.  Everybody was so helpful and yet totally professional - could not have asked for more. Would recommend them to anybody thinking of selling a property.  I hope your company goes from strength to strength you deserve it.

SR (December 2011)


To Karen and all her Lovely Ladies,

Thank you for all your help and courtesy during the sale.  Take good care.

T & N A (December 2011)


We wanted to take the time to thank Karen, Di and Nicky for their patience and kindness during the very speedy sale of our house. Indeed any staff that we have dealt with have been professional, friendly and most helpful. We would not hesitate to recommend the company to anybody we know. Good Luck with 2012

The Smith Family  (December 2011)


Hi Karen

A week on I just wanted to say thank you for selling my father's house. I know it was slow at times and reducing the price as we did certainly helped in the end but at least we're not facing another winter trying to manage it at a distance. I hope the new owner is happy there.

Do pass on my thanks to all involved who were unfailingly helpful and cheerful to deal with, particularly Nikki and Diane, but I know there were others who dipped in and out too.

I hope 2012 is good for business. Have a very merry Christmas and thanks again.

Kind regards

JW (December 2011)


To Karen & Staff

Thank you for all the help and support given throughout the sale of Mum's house.  Special thanks to Di for keeping us informed and up to date throughout the whole procedure and for your professionalism throughout the sale.

With many thanks,

A & P F (December 2011)


I  would have no hesitation recommending Karen Potter The Estate Agent. The staff are all courteous and helpful all of the time and if I need this service again I would have no hesitation in returning.  My family have already successfully used this Agency previously.

PP (December 2011)


Hi Karen

It's a long time since I dealt with an Estate Agent but I have found dealing with your Firm very easy indeed. My phone calls, emails and visits have been dealt with quickly and professionally. Your staff have been really helpful, at every turn.

I shall head your way if I ever need to sell, too.

Kind regards

AM (December 2011)


To Karen and all the Team,

Thank you so much for your wonderful service!  We are happily settled in our new home!

A & NB  (November 2011)


After six years of my flat being on the market, I changed Estate Agents, within 1 month, Karen Potter had a buyer.

I will always be grateful to Karen and her staff for their kindness and help during this period.  Karen was very hands-on and information was always given which made the selling of the flat an effortless and uncomplicated experience.

Mrs E CD (November 2011)


Dear Karen and the Team,

 

Recently I had pleasure in selling a house through Karen Potter Estate Agents.  I can honestly say from start to being sold I found the company extremely professional, well organised and with the bubbly Karen on board to lead the team there is no room for failure.  I was very pleased with the sale and would have no hesitation in recommending you to anyone. Many thanks.

JES     November 2011


Dear Karen and all the Team,

Following the sale of our house, I would like to say our sincere thanks for all your advice and support throughout this process.

Being first time sellers it was an experience we weren’t familiar with and without your honest advice and guidance it really would have been extremely difficult at times to make a decision.

We would not hesitate in the future to use Karen Potter’s services and also  without a doubt would highly recommend you to any friends or family.

Many thanks again,

P & C H (November 2011)


As soon as Karen came to value our house I was totally confident she would sell it for us, despite previously being on the market with other estate agents who were unsuccessful in securing a sale for us. Suffice to say that the second viewers we had became our buyers, despite next door also being on the market!

Karen and her team are totally committed and are true professionals in every sense. She was instrumental in over-seeing a smooth sale and ensuring that those potentially tempestuous times which happen so often when selling houses, never came to be.

Both Karen and her staff went above and beyond what we expected from an estate agent and I am only sorry we won’t be seeing more of her now that we have sold!  However, she is going to value my friend’s house next week.....

Thank you Karen, Steve, Nicky, Lisa and all at Karen Potter Estate Agents!

L & D  (November 2011)


Dear Karen, Diane, Nikki and all (including the lovely show-around-the-house-chap whose name escapes us J )

What a speedy sale that was !

Now everything has calmed down after that whirlwind sale, I thought I’d write a huge Thank You to you all for your help.

From the very first contact, you have been such a professional, but friendly, team.

I was very impressed with the speed at which the house particulars were put onto your website – less than a day from you coming personally, Karen, with your camera, to the house appearing on site.

The most important aspect of your service, though, is the contact from you.  We had e-mails two or three times a week (and on occasion 2 a day!) each time a viewing was arranged.  It was always quite exciting to receive those, I can tell you.  We have been looking over them again and you arranged around 20 viewings, 16 of them were from different parties.  I reckon we probably had more viewings with you in 8 weeks than many house sellers have had in a year. 

And then, in these last few weeks, the speed at which the sale was completed “FOUR WEEKS” was just amazing !

I am happy to recommend your firm to anyone buying or selling a house…….and we’ll be back in touch in 2012 with our own home sale.

Once again, many thanks to you all.

Best regards and wishes for continuing success.

BT  (November 2011)


From start to finish I found the service of Karen Potter to be extremely satisfying. There was communication every step throughout the whole process.  In this challenging market-place Karen Potter delivered 100% to my needs and proved this new Company will help you in whatever you choose to do, I thoroughly recommend!!

Mr L (October 2011)


Dear Karen,

The last couple of weeks have flown since the sale of our previous home was completed and we have moved. We had wanted to write a note of thanks earlier but have been busy with all sorts as you would expect.

We wanted to say a heartfelt thanks to you and the team in the office for the excellent service provided overall. We think that, from start to finish, the marketing, viewings and subsequent negotiations and sale of our home were dealt with an exceptionally high standard of professionalism.

It was wonderful to be kept fully informed all stages of the sale process and the actual sale price negotiation was handled superbly and with very little anxiety by us.

It must be a tribute to yourself that we only had to accept a marginally reduced selling price. It also goes to show that the property was correctly valued at the outset and superbly marketed with outstanding photographs and descriptions.

We would like to take this opportunity to wish you continued success and that, without doubt, we would recommend Karen Potter to other house sellers.

Many thanks once again.

CM & DL (October 2011)


Thank you for selling our house, I found you all very professional , enthusiastic and very proactive in what you do.

I had the house up for sale with another agent before but found nothing was happening and things had gone stale so i ditched them and called in you guys.

We all understand it is a difficult time to sell houses at the moment but it helps if the right approach, attitude and know-how is used.

I would certainly recommend this Agent if you are considering selling your house.

Many thanks to you all and keep up the good work.

Mrs M (October 2011)


From the moment Karen Potter came into our house with her clipboard, ideas and wealth of experience we knew we were in good hands. She made us feel confident about the sale-not with false promises, but with a genuine insight into the market. The whole staff at Karen Potter were supportive and helpful all along the process. We were delighted to get a sale but not surprised. If anyone could do it Karen Potter could. Many thanks.

 

Mr & Mrs R (October 2011)


Karen Potter estate agents have been a great support during the purchase of our new home.  They have helped us every step of the way and I feel the support they have given us has been invaluable during this stressful time.  The staff there always have time for you and obviously keep very good records of all their phones calls as whoever you spoke to always knew exactly where our purchase was up to.
 
We are very excited about starting our new life in our first family home with our young daughter.
 
C and M (October 2011)


Just wanted to drop you a line to say thank you!  We are surrounded by boxes and couldn't be happier!  Our house was on the market for several years with 2 estate agents - no second viewings and no offers.  After 6 days on the market with you we had 2 offers on the table!  Realistic pricing really made the difference and it had taken us time to learn that a house is only worth what someone will pay for it.  Every communication was professional and we had every confidence in you and the team from the start.  I have already recommended you to everybody who has mentioned moving!!!

Thanks again!

J, D, A and G x (October 2011)


..........Sometimes, Clients' circumstances change and they choose not to sell - we still want them to leave us happy:

I would like to give you thanks for your efforts in attempting to sell our property, you have been a wonderful agent to work with and you have all been lovely and friendly to speak to. We believe that maybe that selling our property is no longer the right thing for us to do at this time. If we do however change our thoughts then we will come back to you. Please could you arrange for the sale sign to be taken down.

With thanks,

C & N S  (October 2011)


I had a property for sale with another agent for over two years and I thought it would never go!  After having no viewings for over 12 months I moved the property to Karen Potter and within a matter of weeks there were several offers and the property has now sold.  Thanks Karen, I would have no hesitation recommending you, you definitely have a talent for matching purchasers to properties!!!

AJ   (October 2011)


To Karen Potter & Staff

Thank you very much for all your help on our recent purchase of a property from you.  You are a professional and very helpful Company and we would recommend you to anyone.  Best wishes for the future

TR  (October 2011)


Just wanted to say a big "Thank You" to all at Karen Potter Estate Agents!  Best Wishes

JP (October 2011)


Hi Karen,

Completion of the sale of the flat took place today................. I just wanted to thank you and your agents for the professional manner of the sale.

RM   (October 2011)


Barbara and I wish to record our sincere appreciation of all that Karen and the team did to sell our property in Ainsdale. It was a familiar story, another agent had us on their books for two years and got nowhere. A friend suggested we try KP and \"Bingo!\" in a matter of months we had a buyer...............the personal interest expressed and the expertise demonstrated by the whole team were greatly encouraging. We would have no hesitation in recommending \"Karen Potter THEE Estate Agent\" to any potential client.

D & B R   (September 2011)


Thank you for all your help with the house, you've all been great!

J & D xxx

To Karen and all your lovely staff

Thank you very much for all you have done and our stress-free move.

With love from S, R, R, R, L x


Hi Karen and Team

Thank you so much for selling my flat. The flat was sold after 1 week on your books, other agents had unsuccessfully tried for 3 years!

Your contacts with us were always prompt and professional. Your staff have been very approachable.

Thank you again.

EJ & RJ  (August 2011)


To Karen & Her Team !!

Thank you so much for guiding me through the minefield that was selling my house.  You are all so professional and I would not hesitate in recommending your Agency to anyone.  Thank you

DB (August 2011)


Dear Karen,

The buying of Bankfield Lane proved painless due to you and your Team's help and determination. More importantly, any problems that arose were dealt with promptly and efficiently. Many thanks and hope to deal with you on future sales.

Kindest regards R & A J (August 2011)


Dear Karen

Many thanks to yourself and your staff, for the excellent service given, in relation to the sale of 18/18a Cumberland Road, Southport.  Queries were dealt with promptly, phone calls returned, and excellent advice given, which resulted in a successful sale.

May I wish you and your team a profitable and successful year, in these difficult and trying times.

Many thanks again,

Kind regards,
CG  (August 2011)


Testimonial To Karen, Steve and Staff,

Thanks for the friendly and professional service you provided. You suceeded in selling our property where other agents failed.

TTB (July 2011)


Thanks for everything Karen...  You have been amazing.  Keep up the good work, you are running an excellent ship there!!!  It’s been a pleasure doing business with you.

Fondest wishes,

SH  (July 2011)


I found myself having to sell a property at a particularly sad and stressful time in my life.  A close friend  had just sold a property through Karen Potter and she had no hesitation whatsoever in recommending the agent.  After an initial meeting with Karen I decided to put the sale in her hands and the day I handed over the keys, I felt as if a huge weight had been lifted from my shoulders.  Her warm, friendly manner, coupled with her attention to detail and the fact she really listens to the queries and concerns of the vendor, add up to the consummate professionalism of Karen and her team.  Nothing was too much trouble.  I achieved the sale I wanted in a very short time. First-class.

TH  (July 2011)


A huge thank you for your much needed knowledge that you so generously shared with me. I can honestly say it was a refreshing change as my experience of trying to obtain information has been very frustrating when dealing with other U.K. agents  ...........  the service you provided was outstanding.

JF (June 2011)


We appreciate all the help given with the sale of our property and the assistance given trying to find a new home.  Everyone at Karen Potter's Estate Agents have been very helpful; nothing has been too much trouble.

E & N T  (June 2011)


To Karen and Staff

Thanks for a very professional approach to buying a house. As you know, we were under pressure moving from Spain and you made it so easy, thank you again.

D & BH  (May 2011)


We came to Southport at Christmas to see family and to househunt. Our time was limited to the snowy gap between Christmas and New Year.  Karen was the only agent we contacted who was willing to arrange accompanied viewings during that period. We liked what we saw and from a distance, Karen dealt with the price negotiations, she answered all emails promptly, even at New Year!.  We would thoroughly recommend Karen Potter.  This company really cares and deserves the success it is having, it's like a breath of fresh air, just what Southport needs.

Best wishes  C&P W  (May 2011)


We’d just like you to know how pleased we are with our recent house sale.  You made moving house almost pleasurable!

S & N


Thank you so very much for every step along the way.  Absolutely fantastic service!

Mr & Mrs R


Thank you very much for your help, kindness, patience and persistence

L & A


Much appreciation for all your assistance in selling our flat – we got there!

M & R


Warmest thanks to everyone involved in our epic move!  Yet again you have gone that one step further to make this stressful time a lot easier for us.

J &A


Thank you so much for dealing with the sale of our property so professionally!  We all appreciate the care and detail you put into every aspect of the sale, and wish you all the luck in the world for the future!

SOLD!

C, C, J & J 


We had had our house on the market for 18 months with another Agent who, in that time, had called us to make 3 viewings but only 1 of them actually turned up.

We had heard Karen Potter was like a “Dog with a Bone” in her approach to selling property, (Pedigree!) so we approached her to see what she could do.  After instructing them, they sent us 20 viewers (who turned up) and just over three months later, we’ve legally completed the sale at the full asking price.

To sum up, we feel absolutely fabulous with everything they’ve done for us but more than a little frustrated with the Agents we are still trying to buy from.  We would recommend Karen Potter The Estate Agent 150%!!!

Colette & Howard (Angelo!)  (May 2011)


Dear Karen and Steve

We would like to say a big thank you for selling our house which had been on the market for over 2 years with 3 different agents.  Within weeks (over Christmas) we had a buyer, very impressed with your service and honesty.  The tips you gave us on how to promote the property were invaluable.

Well Done

Certainly will be recommending you to everyone we know who are trying to sell or buy.

Mr & Mrs A  (May 2011)


Thank you for all your friendly and excellent service for my sale and purchase, it was quick and smooth,  I am really looking forward to my new home.  Also your website, it is easy to follow and very informative. I would recommend Karen Potter Estate Agents every time.

Thanks again
NP  (May 2011)


Dear Karen

Following the completion of the purchase of my property, I thought it appropriate to convey my thanks to you and all of your staff for the help and expertise shown to me during this stressful time.

The advice I was given and the courtesy I was afforded were first class from my first visit to the office until I was handed the keys to finally complete the transaction.

In an age where complaints are plenty and praise is scarce it really is a pleasure to say thank you very much to all of you for a job well done. I will certainly have no hesitation in recommending Karen Potter The Estate Agent to anyone, and wish you every success in the future.

Kind regards,
JH  (May 2011)


Dear Karen,

A very big Thank You to you, Steven and all your staff.   We are very impressed with the way in which you handled everything – your wisdom and professionalism have meant that everything went well and our property is sold.  It was all meant to be!

Continue doing well, you deserve it!

Thank you again.

Love J   (May 2011)


To Karen and Steve,

Thank you so much for all your help in our recent house transaction.  It is our Dream House.  You were all so lovely and helpful. Thank you!

H, P, J & L M  (May 2011)


'From our first meeting with Karen we knew by her efficient, firm and friendly manner that we were in the most capable, caring hands.  We were not disappointed.  After a fantastic set of photographs taken, and superb commentary about our home it was on the website and the board was up.   Possible buyers came fast and furious until the 'perfect match' occurred.  All in a very short space of time.  Soon we were delighted to see the Smiley face on the Sold board.

Karen, Steven and all staff at KP are superb to deal with, have endless patience and enduring good humour.  No wonder she is the best estate agent in town!'

Love KJK and JAK   (May 2011)


Dear Karen and Steven,

I don't think we could really put into words how much your help and support means to us.  We can finally begin to move forward with our lives in our beautiful new home and we are truly grateful to you for being so dedicated and supportive throughout the whole process.
 
So, from the bottom of our hearts - THANK YOU.
 
Lots of Love J, H, B & S xxxxx   (April 2011)


You have now sold my house after it being on the market for over a year with another estate agent. I kept being told by them that the market was dead and, as a result, I had no confidence in them and the house didn't sell.  Within just weeks after instructing you to sell my house (at the same price and over Christmas) you had found me 10 viewers which resulted in 3 buyers.  The sale was agreed to the best buyer and I’m moving out tomorrow, a happy man.

I will use two words to sum up the service I’ve had from you:

Brilliant      Fantastic

Thank you very much, I would have no hesitation in recommending you to everyone I know.

D.I.   (April 2011)


To Karen, Steven & Staff

Thank you for all your hard work and your support.

G & S C    (April 2011)


To Karen, Steven & Team,

I really appreciate all you've done for me.......... Should I wish to sell in the future you would be my first choice.  Thank you once again for your unfailing professionalism and support.

CR  (April 2011)


Dear Karen and Team

I write to thank you for all your help and reassurance to me during the recent purchase of my new house. All the staff who have dealt with me have done so with patience and kindness.  It was comforting to know you were at the end of the phone to advise me and guide me through the procedure.

I would not hesitate to recommend you to friends.

Regards,  DV  (April 2011)


Thank you very much for sending us details of the property for sale.  We have decided on a property if anything happens it does fall through we will always come to see you, we are spreading the news how good you were with us.     THANK YOU VERY MUCH FOR ALL YOUR HELP    We would be only too pleased for you to put our comments on your website, you deserve the praise, you are the most helpful estate agent we have come across

Thanks for the most efficient and professional way you and your team handled the sale, it was a pleasure to work with you.

Best regards IC  (March 2011)


Warmest thanks to Karen, Carol, Steven and Everyone involved in our Epic Move!

Yet again, you have gone that one step further to make this stressful time a lot easier for us.

With best wishes for your continuing success!!

Mr & Mrs W  (February 2011)


Many thanks for letting us know and keeping us informed.

I am extremely impressed - it's a pity we didn't market this house

with your goodselves earlier.

I'm pretty sure you attracted more viewings OVER XMAS (!!!) than the

other agents managed in 2 years +.

Keep up the excellent work.

ML   (February 2011)


First of all, congratulations on your first year of business.

We would like to express our sincere thanks for handling our purchase/sale with such professionalism, but also for being so approachable, respectful and considerate. We felt that all the Team, Karen, Steven and Carol, truly cared and we were regularly kept informed of progress, calls returned promptly and genuine empathy for a delicate situation. We would have no hesitation in highly recommending your services to anyone.

With our very best wishes for many more successful years.

Mr & Mrs G  (February 2011)


I would just like to express my thanks and appreciation of your service in the letting of my property in Churchtown. Your ‘Let Only’ service provided me with exceptional tenants who are looking after my property as if it was their own. The service you provided was over and above what I had actually expected, and the constant communication allowed me to track the process from start to finish.

Thankyou very much again,

FM   (January 2011)


From the Buyer:-

To Karen,

You’ve made one family Very Happy!

Thank you all for your very friendly help and advice.

Mr and Mrs M

From the Seller’s Solicitor:-

Thank you for your excellent service in finding a buyer so quickly!

(January 2011)


HIP HIP HOORAY for Karen Potter and her brilliant team.  After trying for 3 years to sell our house, we were told of Karen Potter.  Thank goodness we decided to change to her.  Karen herself came and took photographs which showed off the house to its very best.

The rest of the team, Steve and Carol, were SO professional, helpful and friendly.

Any time we went into the shop it was like going into someone’s front room.  It was always friendly and nothing was ever any trouble for them; anything was done quickly and efficiently.  Any questions we needed answering, were always answered as soon as possible and we never had to chase for an answer.

I would just like to say very “Happy Birthday”* to all the team and wish you continuing success. We will definitely recommend you.

Thanks again.

J & P   (January 2011) *  NB - It's Karen Potter The Estate Agent's 1st Birthday In February......

First, we received the card:-)


Karen, Steve & Team,

Just to say thanks so much for all your help with the sale of my house.  I’d like to say “You’ve tried the rest now try the Best” but it seems a little cheesy!!  Can’t praise you more for your help, feedback and the constant contact, which gave hope!

Thanks again, best wishes, Mrs A

Then, inside the card, was the Testimonial:-

I cannot praise Karen, Steven and their Team highly enough for their help and professionalism in the sale of our property.

We were kept updated at every stage and the whole experience was swift and stress free.  In our opinion, Karen Potter The Estate Agent stands head and shoulders above other agents and we would not hesitate in recommending them to others, and we are looking forward to using them for our next move!

 If you listen to their advice, your property will sell.

Mrs A  (January 2011)


Karen Potter and all the Staff,

Thank you for all your hard work ensuring we were the new owners of our home - Home Sweet Home!

From B & P xxx   (January 2011)


I was extremely impressed with the service provided by Karen and Steven throughout the process of selling my house. Their knowledge and expertise in the area is excellent and they deliver this in a very friendly but efficient manner. Any questions or queries I had were answered or dealt with quickly and thoroughly. I would have no hesitation in recommending Karen Potter The Estate Agent.

Mr & Mrs B.   (December 2010)


Dear Karen and Steve,

Just a few short lines to express my gratitude for all your profesionalism, help, and unending humour during the purchase of my house. It was a positively enjoyable experience, and certainly one to be repeated, but perhaps not in the really near future! You and Steve were always available to answer my questions, and to keep me in touch with all the steps of the purchase, I am happy to have bought through you!

Thank you, and may 2011 bring you many sales and much luck.

GE  (December 2010)


From the very first phone call it became clear that we had engaged a very friendly, efficient and professional team.  Their advice and their approach is of the highest standard.  The assistance and guidance they gave us was always available and always correct.  Nothing was a problem to them, they managed the whole sale process brilliantly, dealing with all parties and their legal representatives.

Thank you Karen, Steven and Carol for making it so easy for us !  

A & L  (December 2010)


I want to thank Karen, Steven, Carol and Eric for their kindness, courteousness and sheer professionalism conducting the sale of my parents’ house. It took me four years and my Father’s move into a nursing home to succeed in persuading them to sell but then a wonderful man recommended Karen Potter Estate Agents and we were helped every step of the way.

We must have been amongst the ‘Clients From Hell’ – I live miles away and wanted all viewings accompanied, after 10am and not in the evenings unless they were on my days off. Mum at 83 and physically incapacitated grew to love the visits from the estate agents (Steven in particular!) who made time to have a quick chat and always checked that the house was secure before they left.

Karen kept us both informed every step of the way and was endlessly positive and upbeat, a tremendous source of helpful contacts. Mum refers to her as “The Girl Who Knows Everything And Everyone”! All estate agencies want to buy and sell property and some may, like Karen Potter, put a lot of effort in to their jobs but I doubt you will find all staff in one agency who put in 100% effort, genuinely care for people/their customers and getting things right for them as we have found.

I have already and will continue to recommend Karen Potter Estate Agents to one and all.

Mrs D. R.  (December 2010)


Dear Karen Potter

I would like to say how much my husband and I appreciate the help we received from your company – particularly we were not your clients, purchasing the property only.  Your local knowledge was invaluable ie the Builders; the Removal Company etc.

We would not hesitate to recommend you.

Yours sincerely,

EMB  (December 2010)


Dear Karen, Carol and Steven,

Just a little note to say thank you for your professional, kind, courteous service.  The last few months have been very stressful for us and your help has been invaluable.  Any communication with the office has always been efficient and queries dealt with promptly.  I hope I do not have to use your service again (!!!!!!!!!!!!!!!!!!!!!!!!!) soon but I would not hesitate to recommend you to everyone.

Good luck

E, C & J   (December 2010)


We recently bought a house through Karen Potter who impressed us by their efficiency, professionalism and general helpfulness; they kept in close touch with us throughout the process which gave us a high degree of confidence in achieving a successful outcome. As a consequence, we would certainly consider engaging Karen Potter as our agents when we next come to put a property up for sale.

Mr & Mrs W   (November 2010) 


Karen Potter sold our house in only 5 weeks ! Having moved house on several occasions we can honestly say that this is The Very Best Estate Agency company we have experienced.

Thank you again Karen

Mr & Mrs R        (March 2011) 


Mr L.   (February 2011) *  NB - We haven\'t sold this one yet but it\'s not going to be long!


Dear Karen and Steven,

Just to let you know how pleased we are that our sale has completed.  As you know we live out of the area and you came highly recommended.  We were delighted that in the first week appointments were made for several viewings and the property was sold very quickly.

We found you to be professional efficient and friendly with regular feedback given to us and would have no hesitation in using you or recommending you to others in the future.

Kind regards

T and P  (November 2010)


Firstly, I would like to say a big thank you to you personally for all of your efforts.  I have had extensive experience of estate agents, mostly professional but latterly on a personal level, and I can quite confidently say that the service that you have provided was second to none.  I genuinely believe that we wouldn't have got there without you on this, certainly not this side of Christmas! 

We will be in to collect the keys, but I owe you a large glass of red next time I am passing.

LH  (November 2010)


To Steve,

Thank you very much for helping us get our first house.  We really do thank you for making it an enjoyable experience.  

Ste - you get my vote for "Employee Of The Year" !

Thanks, J & K   (November 2010)


I recently had the good fortune to purchase a property from the Estate Agent Karen Potter.

I specified what I was looking for and was sent a good selection to choose from.  On selecting the apartment I liked, I was escorted around the property two or three times by staff who were courteous and informative.

I shall not move again being very happy in my new abode but if I did I would peruse Karen Potter’s listing first.

Yours sincerely,

Mrs G  (November 2010)


Thank you for the professional guidance you gave us on selling our property.  We would like to thank Steven especially for the way he has dealt with all the snags along the way.  I will definitely recommend you all as Agents if anyone asks.

All our love C, S & C  (October 2010)


I placed my property for sale with Karen Potter The Estate Agent.  After 7 days, a prospective purchaser came to view, careful negotiations converted their interest into a sale and following intensive chasing by Karen and her team, contracts were exchanged less than 5 weeks later. 

I have bought and sold many properties over the years and I do not believe you have a sale until contracts have been exchanged.  I am astounded with what I have just experienced with “Karen Potter The Estate Agent” because I have never, ever experienced results as these, incredible taking into account the current economy.   Having said all this, it did take them 7 days to sell my property.  Just what were they doing for the other 6 days?  I can only assume they were sat on their backsides doing nothing.

Mr J  (October 2010)


I first put my house on the market with a company that went into administration but didn't tell me that this was happening.  Only found out because people were telling me that it had been removed from Rightmove etc.  I then went to the 2nd agent who gave me what turned out to be a ridiculous valuation (far too high).  This obviously appealed - why wouldn't it?  A much lower offer was made and I was advised not to accept, the offer never came forward again.  It was then lowered and lowered again on their advice (20% in the space of a few months)!!!

I lost confidence and after a recomendation from someone I trusted, I approached Karen.  She was brilliant and dealt with everything with true passion. Along with Steven they soothed my furrowed brow and came up with a marketing strategy which worked.  I have now sold, moved and can get on with living again.

Thanks to a great team.

Mrs T   (October 2010)


Thank you for sending us details of properties in the Southport area. We registered our details with several estate agents but yours was the only one which appeared to take us seriously. We are now in the process of buying a property so please remove our details from your list. If/when we ever need to buy or sell a property in your area, yours will be the agency we would use. Thanks again for your help.

Mrs C   (September 2010)   (OK, not quite a "Testimonial" but it's what we do)

I just wanted to let you and Steven know how grateful we are for all your hard work and tenacity during the sale of our property.

From the moment it first went on the market you handled absolutely everything for us, so that thankfully we really didn’t need to lift a finger or be involved at all. This was invaluable to us at what was a very stressful and emotional time and because you regularly updated us we were reassured that you were totally committed and were doing everything possible to sell our property. I have moved house several times but have never received such a friendly and professional service from people who really care and understand and where nothing is too much trouble - a big thank you to all - you really went that one step further.

With all our best wishes to you on your continuing success.

Mrs S  (September 2010)


While the staff at Karen Potter's acted at all times in the interests of the property vendors, as purchasers we were very grateful for the care and attention they extended towards us and appreciated the professional guidance and advice they provided.

D & M T  (September 2010)


So I have this house I don't use............then which Estate Agent to use ????

Then it comes to my notice KAREN POTTER no less has set up on her own......... then that must be THE ONE I should choose .

With years of experience and " PERSONALITY PLUS " she surely must help move the house I no longer do use .

Around then she came, and with accurate aim, priced the house and suggestions did make .

The "mods " I did do, and oh how she flew, for in no time at all it was SOLD .

Then ably assisted by STEVEN the process did steadily move on .........and with CAROL's undoubted support the transaction  it now is COMPLETE.

So thanks one and all and that is not all   ... 'cos a saner account will in due course follow !!!!!!!!!!!!

Watch this space

Prof . D NIKMAL (!) (August 2010)


I would like to say a big "Thank You" for all the help and understanding you gave when buying our property with you.  There was nothing that was too much trouble.

It has been some time since I have had to deal with a house purchase and, while helping my daughter, I had a few things along the way which I didn't quite know what to do, but Steven and Karen worked through the problems with me.

On my last note, I would like to say it has been a stress-free time as the help was fantastic.  

Mrs W (August 2010)


To the Potter Trio:   Karen, Steven & Carol

Many thanks for steering, what could have been a disaster in a difficult market into a success in recently selling our property.

Both Elizabeth and I want to wish you all success in your business development, because your hard work and client dedication can only bring you success.

Warmest affection

Mr & Mrs T (August 2010)


Karen,
 
Many Thanks to You, Steven and Carol for all of your hard work.

It has been a pleasure working with you all and I will be highly recommending 'KAREN POTTER THE ESTATE AGENT' to all family and friends.

Regards,

Mr G (August 2010)


Dear Karen

Just a few lines to let you know our new abode is absolutely “A1” and we also wish to thank Steven, particularly, for all his help.

It was a pleasure doing business with you and please call in when you are next in our area.

Many thanks, once again.

Mr & Mrs M   (July 2010)


Dear Karen

I am very pleased with the way you sold my house and did all the paperwork etc for my new bungalow.

I have bought and sold many times but I have never before had the care you and Steven have shown.   With all the stress of buying and selling it made it all much easier.  Thank you again and the best of luck.

Mrs J      (July 2010)


I first heard of Karen through her advert in the Visiter, when she started her business in 2010. The advert informed me of everything I needed to know regarding the sale of my property and instilled me with confidence. When I met Karen herself, she confirmed immediately that she was totally professional and that she had the ability to do an excellent job.

She oozes with confidence, vitality and personality and whilst dealing with you in a business like manner, she never forgets the personal touch.

Any time you need her she is there for you and will help you all she can to make probably one of the most traumatic times in your life run as smoothly and efficiently as possible.

Her reputation speaks for itself with her sales ability as can be seen by her results in the short time she has been in her own business.

Whilst she is open to discussion with you on market value I suggest you agree with her valuation, as she is spot on with her figures. This will guarantee that you get people through your door as unlike some estate agents, she will not over value your property thus ensuring that your property will sell, in a reasonable amount of time.

I would recommend Karen most highly. She always gives 110% and I would like to thank her for the opportunity of working with her in selling my property.


Dear Karen

Following the completion of the purchase of my property, I thought it appropriate to convey my thanks to you and all of your staff for the help and expertise shown to me during this stressful time.

The advice I was given and the courtesy I was afforded were first class from my first visit to the office until I was handed the keys to finally complete the transaction.

In an age where complaints are plenty and praise is scarce it really is a pleasure to say thank you very much to all of you for a job well done.  I will certainly have no hesitation in recommending Karen Potter The Estate Agent to anyone, and wish you every success in the future.

Kind regards,

JH   (May 2011)


 To Karen, Steven & all The Team,

I would like to say how professional you all are and it was first class all the way.  I felt confident from the word "Go".

JP  (May 2011)

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