Karen Potter is a Fellow of the National Association of Estate Agents (FNAEA), recently marking her 40th anniversary of when she first started in the Industry.

Karen grew up in Southport and after leaving school, went to College, then in 1982 to become Office Junior in the historical and highly respected Estate Agent, Hatch & Fielding. Following promotion, Karen subsequently went to work for the prestigious Firm of H. H. & J. Robinson in Waterloo, Liverpool; finally moving to yet another long-established Southport Firm in 1987. The vast experience she gained from working, for what was very much; “Old School” standards of Chartered Surveyors provided her with valuable foundation upon which she has now been able to build an enviable reputation.

It is worth mentioning that Karen broke new ground when she became the first female Property Valuer (and the youngest) in Southport. She worked tirelessly, eventually becoming the first and sole female Equity Partner in what was then one of the largest and most successful groups in the North West.

Karen was at the forefront of winning a highly coveted Chamber of Commerce Award for her work in “Business In The Community”; has organised successful Charity Events and was the first Lady Chairman, then re-elected, of the Southport and District Surveyors and Estate Agents Association from 1995. More recently, Karen was nominated by Southport’s MP, Damien Moore, to represent the town in recognition of her accomplishments throughout her career, consistently breaking down all barriers in front of her. She has now been awarded this accolade and attended Parliament in November of 2022 for the official ceremony.

She is also Spokesperson for the North West, providing information on property in the region to the Bank of England’s Agency, and has done since 2002. She is also very proud to be the main sponsor of the Craven Minor Junior Football League which was established over 50 years ago.

Karen brings an unparalleled breadth of experience to her work, which partly explains the growth and consistent success of her business in such a highly competitive market. Her drive, energy and vision have created a superb “quality of service” for each and every client.

From a fledgling Agency, under Karen’s guidance, the business has steadily expanded year on year and is duly recognised as one of the best in Southport.

Matthew joined us in 2016 bringing with him extensive knowledge gained from 10 years previous experience valuing property in and around Southport. His reassuringly friendly and highly approachable manner, together with extensive knowledge of property values and market trends has already proved to be a considerable asset.

A Graduate, Matthew brings a confident approach to the complexities of buying and selling property and is able to offer all our clients the best advice, at just the right time. Efficient and effective in his work, he is a safe pair of hands now looking forward with optimism to meeting new clients, customers and the sustained growth and continued success of Karen Potter The Estate Agent.

Outside of work, Matthew’s passion for buildings is put to the Lego test by his young son, whilst his young daughter ensures he relives his childhood via Roald Dahl books. A distinctly average golfer and dedicated Everton fan with a liking for spicy food, Matthew enjoys being part of this strong, positive team and part of a forward-thinking Company that shares his professional work ethics. He also enjoys the endless cups of Office Tea on offer but now has to make them for himself.

Anna joined us in 2017 having relocated from Thornton Cleveleys to Southport with her family. She has drawn upon her previous role as a Customer Service Assistant in a large Department Store in Southport to maximum extent at Karen Potter Estate Agents.

Anna understands the importance of great Client service and constantly strives to deliver this, knowing the difference it can make to buyers and sellers alike.

Anna is a keen photographer and loves spending time with her now-fully-grown Golden Retriever “puppy”, Jasper. She loves travelling, spending time with her family and catching up with friends, however, she admits her guilty pleasure has to be relaxing in her pyjamas with a cup of tea and a bag of crisps!

Anna is most certainly a skilled “problem solver” and is a safe pair of hands ironing out property related challenges when they arise. Anna is eager to develop her skills and further understand the complex regulations and legalities of her career. She has already enrolled for her Level 3 qualification (equivalent to an A-level) in the Sale of Residential Property.

Sue is a Member of the National Association of Estate Agents and joined us in 2018, bringing a wealth of experience in customer service, secretarial and administrative roles.

Having had a taste of working in Estate Agency whilst living in Pembrokeshire, West Wales, Sue’s ambition was always to return to Estate Agency and is delighted to be part of “Team KP” and professional working environment.

Her working career included working as cabin crew based at Gatwick where she travelled the world for a few years and met some amazing people and friends for life. Sue now enjoys married bliss with two grown up children and her feet firmly on the ground.

Having moved 9 times, Sue understand all too well the importance of guidance and support from a professional client-focussed Estate Agency through the many pitfalls and challenges that can arise during the process. She is passionate about providing excellent customer service and gains great satisfaction from helping buyers find their perfect home. Her spare time is spent with family and friends or exploring Europe and its food, wine and coffee.

She comes from a keen golfing family and has recently embarked on golf lessons, particularly as she now lives in such a golfing paradise! She’s delighted to be part of the Karen Potter Team and looks forward to a bright future!

Paige has been with us since 2018 and loves the variety this role gives her as she’s either in the office dealing with sales and enquiries or out conducting viewings. She’s skilled at filming and editing property videos with a keen eye for detail and property staging.

Paige’s previous experience has consistently been in the Customer Service Industry and she is driven by doing a great job for her clients and customers to ensure everything is as easy as possible on their journey to their new home.

A keen dog and cat owner, Paige appreciates the gorgeous town she was born and lives in and loves enjoying walks along the beach and pier with her King Charles Spaniel, Scottie.

Since we recruited our own Office Cat, Ted, she has appointed herself as his carer/cuddler/feeder/cat toy supplier.

Paige’s Mum, Karen, looks forward to Paige continuing to enjoy being part of the KP Team.

Katie is the newest member of Team KP, joining us in October 2023 following a career in property conveyancing. Whilst she wanted to take a new direction, she very much wanted to stay in the property industry, which made the decision to join us an easy one. Her extensive conveyancing experience results in a sympathetic and invaluable understanding of the many different circumstances that can arise during that process.

Katie’s background has predominantly been in customer service roles, building relationships with clients. Her main focus is to deliver a warm, friendly approach and to ensure clients have the smoothest possible journey to their new dream home.

Born and bred in Southport, Katie has a great knowledge of the local and surrounding areas. Outside of the office, Katie loves spending time with her family, including her teenage daughter and her two dogs, Alfie and Bailey.

Katie is looking forward to a long and prosperous career within Team KP and looks forward to welcoming our Clients both established and new.

Jim is a newcomer to the Business of Estate Agency but already considers it to be a second career. Having been a Special School Head teacher for 25 years he appreciates the importance of working with a mutually supportive team and was delighted to find this readily available at Karen Potter The Estate Agents.

Indeed, that support was immediately evident in the careful, thorough and patient training provided for the position of “Accompanied Viewer”. Prior to working for Karen Potter, Jim had “seen the other side of the coin” and was delighted to achieve the sale of his luxury Apartment, through KP The Estate Agent, in less than 24 hours from first advert! As a satisfied customer he knows that you can’t get better than that!

Interested in all aspects of “property” the real bonus for him is the opportunity to meet so many new people in such a variety of settings. Jim’s street geography has improved to the extent that he could now give a “Southport Cabbie” a run for his money. …….After eating school dinners for more than 40 years Jim has developed a passionate regard – for custard – and all those traditional “comfort” puddings.

Debby has been part of our team since 2020, specifically showing the properties we sell to buyers who appreciate her passion for interior design. With over 35 years experience in the soft furnishing trade, she has a passion for people, property and interior design which is invaluable when using her creativity in highlighting potential for improvements to some properties to our buyers. She loves the variety her role provides and the wide range of interesting buyers she deals with.

Debby has lived in Southport all her life and her high school days were shared with Karen. Despite her busy life she finds time for her hobbies which include photography and baking. A few years ago Debby ran a workshop for adults and children teaching cup cake decoration and piping skills. If that wasn’t enough, she even managed to reach round 2 of the selection process for competing in the Great British Bake Off!

Liz has lived in Southport over 30 years since relocating with her husband’s job. On a visit to investigate the area, she realised she had found a great place in which to bring up their young family and need look no further. They moved into a late Victorian house in Birkdale which, though dilapidated, retained a wealth of original features. Bringing it back to life was both exciting and exhausting, and Liz confesses that she loved every square inch of that house! Since then, she has lived in three other properties in Southport, of different ages and styles, all of which she enjoyed improving and which taught her a lot.

As a new member of the Viewings team, Liz really appreciates the expert training she received, and the calm support from the Office team when she has any queries. When meeting Clients at a Viewing, she tries to assess their needs quickly, and to determine how much input they may want from her. She hopes that being able to highlight the good points in any property, along with sound local knowledge, means that both the Vendor and the prospective purchasers are satisfied with the Viewing.

In her spare time, Liz loves playing golf; volunteering at The Atkinson; choral singing; gardening; travelling and spending time with her four children and two grandchildren.

In loving memory of Ted, who sadly went to sleep late December 2022.

Edward Hayward – Affectionately known as Ted to his furr-ends. We didn’t choose Ted, he chose us, and we were delighted he did. Ted earned the coveted title of Office Cat and could often be found on our doorstep waiting for us to start the day. He had the shortest journey to take each morning as he lived next door.

Despite his regular cat-naps, he was the consummate purrfessional, supervising all operations and lapping up the attention from our clients, customers and staff.

Sorely missed.